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I am attempting to install Windows 10 on my desktop.
I got an error in the "Reserve Windows 10" app stating that I need at least 2GB of RAM (I am installing the 64 bit version).
I downloaded the media creation tool, hoping to bypass the Reserve app. The media creation tool still says I do not have enough Ram though.
The full error message: "You need to install at least 2 GB of RAM before you can install and run Windows 10. Contact the PC manufacturer to see if you can install more RAM."
I have 12GB Ram installed. 2 x 2GB modules and 2 x 4GB modules. I swopped out modules, removed them, used one at a time, all modules are working fine and are recognized by Windows. The install simply wont work.
I have tried the following configurations for my Ram (A = 4GB same brand, B = 2GB same brand):
- A B A B
- B A B A
- A _ _ _
- A _ A _
- B _ B _
- B B _ _
I am currently running Windows 8.1 Pro as my OS.
EDIT 1
There was a bug with the technical preview and some VMs stating not enough physical memory. As I am open to any ideas I removed "Windows 8.1 Update KB2995388", this did not fix the problem.
EDIT 2
Some system info from dxdiag.exe:
The error message:
EDIT 3
The question is being asked on other forums as well (not by myself) with no helpful answers yet. Links I have found so far:
EDIT 4
As per suggestions in the comments I tried the following:
- Changing the page file
- Swopping out the Ram stick in even more configurations
- Running memtest86+ (No errors reported)
- Installing from external media (both USB and DVD)
Some extra info, if it may help at all. A screenshot of the resource monitor's memory tab:
Any other solutions I can try?
I would rather ask by Microsoft than in this forum. – duDE – 2015-07-31T13:11:50.547
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I searched a bit. It does not seem the MS forum guys know what to do: http://answers.microsoft.com/en-us/windows/forum/windows_10-win_upgrade/get-windows-10-app-bug-not-enough-ram/1929bc62-ff32-455f-8b30-75a2389cd5eb
– Morne – 2015-07-31T13:15:56.967Are you running the x64 version of the tool? You are selected Windows 10 Professional x64 correct? – Ramhound – 2015-08-03T14:35:49.597
Seems not to be solved: http://answers.microsoft.com/en-us/windows/forum/windows_10-win_upgrade/get-windows-10-app-bug-not-enough-ram/1929bc62-ff32-455f-8b30-75a2389cd5eb?page=4
– duDE – 2015-08-03T14:39:22.047Try removing your 2x2GB RAM chips and see if it can install with 8GB. It may be that one of the chips is bad for some reason. Try using only 4gb chip or only both 2gb chips. – Abraxas – 2015-08-03T14:41:59.057
Try to change the amount of RAM by running
msconfig->boot->advanced options...
, selectMaximum memory
and reduce the amount. – Chris.C – 2015-08-03T15:08:44.233Try running the setup from external media (usb etc.) rather than from inside Windows. Which version of Windows is currently installed? – harrymc – 2015-08-03T18:10:45.307
I tried installing from a usb I created using the media creation tool. I am installing from Win 8.1 Pro. – Morne – 2015-08-03T20:11:38.800