Can't login with new local users in windows 10

I just upgraded from Windows 7 to Windows 10. I would like to create a new local admin and remove the administrator privileges from my main user. I created the new user but when I try to login I get the following error.

"The User Profile Service service failed the sign-in." "User profile can not be loaded"

I do not see a folder for that user in c:\Users or a profile entry in HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\ProfileList

Nothing is jumping out at me in the event log either.

I created the user with the following steps.

Setting
Accounts,
Family & other users
Other users
"Add someone else to this PC"
"The person I want to add doesn't have an email address"
"Add a user without a Microsoft account"
Enter the user name and password
Click next.

At this point I have a new (non administrator) user listed in the "Other users" list but can not login as that user. I tried making that user an administrator and that did not help. I have tried creating several new users and none of them work.

JonDrnek

Posted 2015-07-30T08:44:17.673

Reputation: 561

1I just installed it yesterday and created a local user without any email address so it's possible, just look carefully on the options – emirjonb – 2015-07-30T08:48:26.837

3"Try harder." Excellent response. Why don't you go ahead and post that as an answer so more people can see it? – Parker Kemp – 2015-08-01T22:56:15.337

I have the same issue. The account is created in the password database, but there is no home folder or registry settings, which is probably the cause of the profile service failure. – david25272 – 2015-10-25T08:35:57.983

Making a new copy of the default user profile work for me. See link

– david25272 – 2015-10-27T22:35:57.300

Answers

You might have a corrupt Default profile. (This can apparently occur when upgrading to Windows 10.)

When logging in for the first time with a new user, the Default profile is copied to create the profile for the new user. If it's corrupt, this can cause the login to fail for the new user.

Try the following steps:

Take a zip of C:\Users\Default from a Windows 10 installation that doesn't have this problem
Rename C:\Users\Default on the Windows 10 install that is having problems, to Default.Old
Unzip the non-corrupt Default profile into C:\Users

Now try again.

ngm

Posted 2015-07-30T08:44:17.673

Reputation: 1 593

I suspect that this is the answer, but I haven't had a chance to try it yet. – JonDrnek – 2016-01-26T13:31:02.047

1Just wanted to say that this solution worked for me – Gunnm – 2016-02-08T12:48:52.643

What if you do not have access to another windows 10 box? can you just copy an existing user's profile? – dfrankow – 2016-12-17T01:46:56.650

Also, I can't remove the existing Default folder, it won't let me. – dfrankow – 2016-12-17T01:47:46.147

Worked for me as well – Daniel Wardin – 2017-01-06T10:34:04.677

This does work, but only for newly created users. If you created a user then attempted this fix, you will have to delete that user and recreate it after the fix. – Matthew_Sp – 2017-08-16T21:55:13.127

Didn't work for me. – Pritam – 2017-11-23T10:17:45.453

I had to run my zip software as administrator to create and unzip the Default profile folder. – Lesley – 2017-12-08T10:47:19.287