How to completely remove account and data from Outlook 2016 for MAC?

5

I would like to know how to completely remove account and all of its related data from Outlook 2016 for MAC.

The account can be removed from preferences of Outlook 2016.

But where are all data stored that should be deleted in order to be sure that there are nothing left? Where are stored on MAC OS X?

The other accounts in Outlook 2016 should be untouched.

user1563721

Posted 2015-07-22T19:05:33.227

Reputation: 353

Have you added other email accounts ? As a new Identity using profile manager or as a different account from Outlook preferences > Accounts ? – pun – 2015-07-23T16:40:32.137

Through Outlook preferences > Accounts. I have two accounts and I would like to remove one completelly – user1563721 – 2015-07-23T16:46:58.367

1Outlook 2016 in Mac stores data in ~/Library/Group Containers/UBF8T346G9.Office/Outlook/Outlook 15 Profiles/Main Profile but as all the email from all the accounts are dumped in various subfolders with some secret logic/algorithm, removing local database for a specific email is not possible. – pun – 2015-07-24T08:47:46.493

Look at the structure of Outlook database http://i.stack.imgur.com/JQNOx.jpg

– pun – 2015-07-24T08:49:37.363

Answers

2

The only way (I think) to delete the data is to delete the whole profile, empty trash, then create a new profile and add back the email accounts you want. Fine for IMAP and Exchange but a pain for POP accounts.

To delete the profile, go to Finder > Applications > right-click / CTRL-click on Outlook > Show Package Contents > Contents > SharedSupport > Outlook Profile Manager > Select profile > Click the minus sign to remove. Then empty trash.

ajkgordon

Posted 2015-07-22T19:05:33.227

Reputation: 21

1

Outlook on Mac is implemented differently than on Windows. Outlook from Mac uses a single database which indexes smaller threads of data like contacts, and signatures stored in data records. If you have multiple accounts everything is stored within this one database.

This differs from Windows where each account generates an individual .pst file. When you unlink an account on Windows, the .pst with all the data for that account will persist and can be relinked to simply by adding it back to Outlook.

As OS X has all of the data residing in one database. Removing the account removes its data from the database and you shouldn't have to track down a .pst file as you would in the Windows implementation.

There is not even a way to archive and maintain the contents of an Outlook account in Outlook 2016 for Mac as there is in the Windows version.

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Refer to this post on AskDifferent.

Note: I have deleted an account from Outlook for Mac 2016 before and it basically disappears from existence. I couldn't say if a computer forensic scientist could rebuild this information, but the average user won't be able to get at it as they can with the Windows version.

AMR

Posted 2015-07-22T19:05:33.227

Reputation: 490

There are no .pst's in Outlook for Mac OSX. They create .olk files and .olm if they were archived. – pun – 2015-07-23T16:02:39.940

That is what I said. Windows uses .pst and Mac uses a central database. – AMR – 2015-07-23T17:07:26.253

I said you shouldn't have to track down .pst as you would for the windows version of the software, because that isn't how it is stored. – AMR – 2015-07-23T17:12:00.477

I have edited your answer to be more specific about what OP's question was – pun – 2015-07-23T19:24:50.720

@The_IT_Guy_You_Don't_Like you probably shouldn't have made such a massive edit to this answer. You've removed all originality of it. You should've created your own answer (which you did but then deleted). – James Mertz – 2015-07-23T19:39:16.297

@KronoS, I had the same answer as AMR so felt like adding missing details to it rather than adding a different answer which basically means the same thing. Also that answer was not 100% correct – pun – 2015-07-23T19:46:42.097

@The_IT_Guy_You_Don't_Like edits like this should be limited to grammatical errors. You made quite a big change. Even though your edited answer is in essence the same, it's a different presentation that doesn't reflect the author's original intent. AMR may be ok with this, but other SU users will not be. Tread lightly. – James Mertz – 2015-07-23T19:50:28.533

@KronoS, now I wish AMR rejects my answer & I will do as you say – pun – 2015-07-23T19:53:49.533