Did a Primary Hard Disk Self Test on my HP Pavilion dm4; what do these results mean?

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I did a Primary Hard Disk Self Test and I would want to know what the results mean. I do know that my Hard Disk has failures...

My laptop is HP Pavilion dm4.

This is the first screen picture and this is the second screen picture. The text from these are:

Primary Hard Disk Self Test
Quick test
Hard Disk 1 Fault......
Primary Hard Disk Self Test
Full test
  0% Complete  ....
Press <Esc> to Exit Testing

and

Primary Hard Disk Self Test
Quick test
Hard Disk 1 Fault......
Primary Hard Disk Self Test
Full Test
Hard Disk 1 Fault..
SMART check to Exit Testing
Hard Disk 1 SMART (301)

Press <ESC> to Continue

enter image description here enter image description here

Pichi Wuana

Posted 2015-07-13T12:11:23.620

Reputation: 143

Related question by the OP: SMART hard disk check has detected an imminent failure

– a CVn – 2015-07-13T12:30:11.230

1It means your HDD's firmware has detected a hard failure, which means, you should replace your HDD. – Ramhound – 2015-07-13T12:30:48.540

1Note that a SMART 301 error is non-standard and HP specific (Standard SMART attributes only go up to 255). I generally agree that you need to replace the disk, but as not all SMART errors are created equal (some indicate non-fatal but suboptimal conditions) you may want to contact HP (they have a nice Chat feature) to confirm. – Frank Thomas – 2015-07-13T12:40:00.920

@FrankThomas - I only suggest replacement because this type of error would be covered under HP's warranty. – Ramhound – 2015-07-13T13:03:50.873

@Ramhound, I completely agree. Contacting HP is the first step in the warentee replacement process, so our comments merge nicely. – Frank Thomas – 2015-07-13T13:05:50.173

Answers

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If You are using Windows, You should run a disk check then see if the message goes away and recheck with your HDD tests.

The 301 error code will be a Smart or Disk Self Test failure - in either case, it would indicate that the Hard Drive is failing and needs to be replaced. It's impossible to estimate the remaining lifespan of the drive - it could carry on for a few months or fail tomorrow.

I would recommend replacing the Hard Drive yourself - it's a pretty straight forward procedure and will save the expense of paying someone else to do this.

You can check the manual how to remove the Hard Drive on page 57.

Divin3

Posted 2015-07-13T12:11:23.620

Reputation: 1 568