How to diagnose erratic system slowness?

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My 3yo macbook pro has been having these hiccups recently. I'm trying to figure out a way to diagnose the problem.

Brief specs: pre-retina MBP, SSD, running Win7. It's been working fine for years.

Here are the symptoms:

- hard drive access very slow sometimes
- brief hangs (where even the mouse doesn't move)
- general random slowness (for example when playing a game)

This has been my main machine, used for work and play for 3+ years. It has an SSD so I'm wondering if that's the cause (I know they're only rated for a certain amount of data transfer). I'd like to make sure before jumping the gun and buying a new SSD.

Any ideas on how to diagnose this? Something I can try to run/look at when it's slow?

EDIT: Screenshot

Image

EDIT2: I experienced the complete hanging (including mouse movement) today when all the memory was used, assuming it was because it went into swap.

screenshot from SSDLife:

screenshot

screenshot from CystalDiskMark:

screenshot

radu

Posted 2015-07-06T21:34:58.650

Reputation: 131

Providing more information for the community would help to diagnose the problem. Consider looking through the Windows Event Viewer to see if any errors are being reported in regards to the drive itself. If nothing is being detected, consider that there may be a considerable amount of bloatware that you may have installed. Without this information, there is no way that we could pinpoint what the exact problem is. Consider uninstalling unneeded programs and removing privileges to start at boot. – Will.Beninger – 2015-07-07T00:37:01.440

boot to Win7, run this tool (http://crystalmark.info/software/CrystalDiskInfo/index-e.html) and post a picture of it.

– magicandre1981 – 2015-07-07T04:17:28.630

Screenshot posted. Checked event viewer and it's pretty clean. No bloatware as this is my devbox and I never installed any funky stuff on it (mostly dev sdks and steam games). – radu – 2015-07-07T07:14:03.627

this is starting to get interesting, have You recently changed/added RAM, or is it exactly in the same state that you bought it? – Divin3 – 2015-07-07T20:09:05.697

No @Divin3, I didn't change any hardware at all. Everything is stock. I didn't even change any peripherals lately. I'll try to run memtest tomorrow to see if there's any issue with the RAM, though it does look like disk access is what makes it slow. – radu – 2015-07-08T03:40:41.407

Ran trimcheck and it always comes up inconclusive, the data it reads is not zeroes, but it's always the same (yet different from what was written the first time) – radu – 2015-07-08T19:07:17.400

post pictures of AS SSD Benchmark: http://alex-is.de/PHP/fusion/downloads.php?cat_id=4&download_id=9 look if your SSD runs in the slower IDE mode.

– magicandre1981 – 2015-07-11T06:03:38.683

@magicandre1981 you may be on to something - it says pciide bad. I'm searching now how to fix this, any ideas? – radu – 2015-07-13T20:56:17.020

@magicandre1981 it looks like it's tricky getting win7 on a mbp to work using AHCI. also while slower, this doesn't sound like my problem - I'm noticing these stuttering problems compared to before on my win7 installation (while AHCI would improve performance, this is not a overall performance problem). – radu – 2015-07-13T21:25:05.967

PCI is bad and can cause your slowdowns. can you boot to the firmware and change the setting? Before doing this, run this fix in Win7: https://support.microsoft.com/en-us/kb/922976

– magicandre1981 – 2015-07-14T04:16:09.577

This is a macbook so it's quite a bit trickier to enable AHCI. I briefly tried yesterday resulting in a BSOD and recovering from a system restore point. – radu – 2015-07-14T13:40:05.383

you have to run the Fixit from the KB article in Windows while using IDE and next change the AHCI setting in the BIOS/UEFI! – magicandre1981 – 2015-07-17T04:19:56.773

Answers

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You should download and install Hard Disk Sentinel.

This will check the health of your SSD

For MAC:
I have found a similar program for OS X, there is a paid and a free version. I don't know what are the differences exactly.
It has a requirement: OS X 10.6+
link: http://binaryfruit.com/drivedx

Divin3

Posted 2015-07-06T21:34:58.650

Reputation: 1 568

Will this run on a MAC? – Moab – 2015-07-06T21:50:01.300

There are alternate programs for MAC, but since the author is running Win 7, I find this program ideal for him. – Divin3 – 2015-07-06T21:55:05.280

"My 3yo macbook pro has been having these hiccups recently" – Moab – 2015-07-07T00:19:05.177

I have found a similar program for OS X, there is a paid and a free version. I don't know what are the differences exactly, but You should try it. It has a requirement: OS X 10.6+ link: http://binaryfruit.com/drivedx

– Divin3 – 2015-07-07T00:30:26.120

Put that in your answer (edit) and I will upvote it. – Moab – 2015-07-07T00:41:14.670

@Moab - I have updated my answer. – Divin3 – 2015-07-07T02:08:01.233

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If AS SSD Benchmark tells you pciide bad, this means your SSD runs in the old slow IDE mode and not in AHCI mode which explains the slowness.

enter image description here

Run the following fixit to enable the AHCI drivers in Windows, now go to the UEFI/BIOS and change the SATA configuration from IDE to AHCI.

magicandre1981

Posted 2015-07-06T21:34:58.650

Reputation: 86 560