Windows won't open my computer after failed iPhone backup

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The story in a nutshell is as follows - My Iphone (iOS 8.2) had some 7k photos on it. I used Windows 8.1 function of moving all photos to the computer, and I checked the box of "erase when copied".

During this very long transfer, windows turned to "sleep mode", and after I woke it up - the transfer got stuck!

My original thought was to get back to business, but things got nasty. When iPhone is connected with USB, I can't even open "My Computer" On windows, it get stuck, and can only open when the iPhone is not connected. This has never happened before the failed files transfer.

How can I complete this backup and go back to normal?

Amir Sagiv

Posted 2015-06-19T20:36:37.817

Reputation: 167

1Try rebooting the computer and iPhone. – Steven – 2015-06-19T20:37:46.717

When they are not connected ... – DavidPostill – 2015-06-19T20:49:10.400

No answers