BAT - cannot send emails

Question

THE SITUATION:

I am using BAT software to send and receive emails.

Everything was working fine, until i moved two days ago to Turkey (in Italy and Latvia everything was working as expected). Since then i was not able anymore to send emails anymore.

But i can still receive emails.

THE SETTINGS:

Right now i am using the following settings:

Send email:

SMTP Server
mail.MY_EMAIL_DOMAIN.lv
Connection: regular
Port: 25

Receive email:

mail.MY_EMAIL_DOMAIN.lv
Protocol: Pop3
Connection: regular
Port: 110

THE ATTEMPTS:

I search around similar issues and find out that maybe is the provider that can block some ports.

But i have tried to send email with port 25, 587, 465 and with none of them was working.

These are the messages appearing in the log:

 SEND  - Connecting to SMTP server mail.MY_EMAIL_DOMAIN.lv on port 25
 SEND  - Could not connect to the server. A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond

THE QUESTION:

Why i cannot send email? Is related with the ports being blocked? Do you know how can i resolve this issue?

Thank you very much!

Answer 1

Your provider or a firewall is blocking the smtp traffic. Try finding the smtp relay server your provider in Turkey provides. If "mail.MY_EMAIL_DOMAIN.lv" supports authenticated mail most providers should also allow you to use this through the submission port 587.