could not connect using remote desktop in windows 8.1

0

in windows 8.1 recently i noticed that remote desktop connection could not been established during to login error. (i have another PC in internet). but I've tested my brother's laptop to see if my internet pc is remote-able or not but it work's fine( connection is established without any login problems). so i think problem is in my windows 8.1 could you help me solve this issue. regards

Remote Desktop Login problem

Arash

Posted 2015-06-12T08:09:37.447

Reputation: 678

Answers

1

There are 3 types of problems with remote desktop:

  1. Licensing - this probably doesn't apply to your computer.
  2. Network (firewall and so on) - this probably also doesn't.

  3. Local security: you have to:

    • allow RDP connections at all
    • allow RDP connections from older version of RDP client (if you need that)
    • add user you want to log in to list of allowed users

How to do it:

  • right click on Computer icon, choose Properties
  • in System window click Remote setting on left bar
  • in System properties/Remote tab click Choose users button
  • ensure that your chosen user is added there

(exact names can differ as I translated them from polish version of Windows)

Tomasz Klim

Posted 2015-06-12T08:09:37.447

Reputation: 782

i cant connect using my laptop!!! – Arash – 2015-06-12T10:04:17.077

i can connect remotely from any other station – Arash – 2015-06-12T10:04:32.120

so this is my problem!! and the remote windows works fine!!! and accept any connection. but my laptop windows seems to have problem connecting – Arash – 2015-06-12T10:05:50.717

Check your network and firewall settings (you can use PuTTY to try to establish raw connection from your laptop to 3389 port at RDP server). If it works, but RDP still doesn't, then try to enter user name with implicit destination computer name as domain part - eg. my-computer\my-user instead of my-user. – Tomasz Klim – 2015-06-12T10:10:13.387

Asked: 2015-06-12T08:09:37.447

Viewed: 3 870 times

Active: 2015-06-12T08:24:58.013