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A previous employee created what appear to be shortcuts for things that she did everyday in Outlook, both in Calendar and Email, e.g.
When she typed QA (for Quote Appointment) in a new calendar appointment it would show as:
- Name:
- Phone:
- Address:
- Email:
- Description:
- Source:
Then she would fill in those descriptions as she was talking to a customer on the phone. Can someone please explain in detail how this is done, where we I find the shortcut in order to change it and then share it among other new employees, please?
Likely, it was Auto-correct. Unfortunately, my organization doesn't use Outlook, so I can't give a step-by-step, although I used to do the same type of thing. – Canadian Luke – 2015-06-11T20:19:24.127