How to reset the Secure Function for Brother DCP 9020 CDW

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I have a Brother DCP 9020CDW has been locked with the function lock and I do not have the password.

The interface is different than for the MFC-9560-CDW. So this answer to a similar question doesn't help me much.

OMK

Posted 2015-06-03T14:14:50.737

Reputation: 51

Welcome to Super User! More details are needed. Please tell us what you have researched and attempted to resolve this. Take a minute to read [ask] to improve your question. – CharlieRB – 2015-06-03T15:36:04.073

Answers

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Answering my own question.

I called Brother Support. The recipe for a factory reset (thou will loose all settings) is as follows:

  1. Press the lightened home icon for about 5 seconds.

On the display you will see 4 bars, the top ones indicating some details about the printer, the lower ones being empty.

  1. Now press and hold the lowest bar for a few seconds.

A numeric touch pad will appear in the display screen.

  1. Type *2864 on the numerical pad that appears.

This will get you in maintenance mode.

  1. Press 01

The printer will display parameter init for a short while and then maintenance again.

  1. Type 99

The printer will reset, and the process is complete.

OMK

Posted 2015-06-03T14:14:50.737

Reputation: 51

Asked: 2015-06-03T14:14:50.737

Viewed: 2 800 times

Active: 2018-10-09T07:12:24.800