How to troubleshoot “Secure Connection Failed” in Firefox appearing since the version 38?
Use openssl s_client. Its a swiss army knife for things like this. And use openssl x509 to dump certificates.
You are usually interested in the {Issuer, Subject} pairs in the chain like this:
Certificate chain
0 s:/C=US/ST=California/L=San Carlos/O=Check Point Software Technologies Inc./OU=MIS-US/CN=usercenter.checkpoint.com
i:/C=US/O=VeriSign, Inc./OU=VeriSign Trust Network/OU=Terms of use at https://www.verisign.com/rpa (c)10/CN=VeriSign Class 3 Secure Server CA - G3
1 s:/C=US/O=VeriSign, Inc./OU=VeriSign Trust Network/OU=Terms of use at https://www.verisign.com/rpa (c)10/CN=VeriSign Class 3 Secure Server CA - G3
i:/C=US/O=VeriSign, Inc./OU=VeriSign Trust Network/OU=(c) 2006 VeriSign, Inc. - For authorized use only/CN=VeriSign Class 3 Public Primary Certification Authority - G5
2 s:/C=US/O=VeriSign, Inc./OU=VeriSign Trust Network/OU=(c) 2006 VeriSign, Inc. - For authorized use only/CN=VeriSign Class 3 Public Primary Certification Authority - G5
i:/C=US/O=VeriSign, Inc./OU=Class 3 Public Primary Certification Authority
Notice how the issuer at the server becomes the subject for the next higher certificate. Gutmann provides the following diagram to describe it in his book Engineering Security:
At the top, the CA root is self signed, and the issue and the subject are the same. If there was a level 3, it would be:
3 s:/C=US/O=VeriSign, Inc./OU=Class 3 Public Primary Certification Authority
i:/C=US/O=VeriSign, Inc./OU=Class 3 Public Primary Certification Authority
But you usually don't see it in a chain because you must trust it. And part of the requirements for the trust anchor is you already have it to ensure its not tampered with.
Using Subject and Issuer names is utilizing what is called Distinguished Names. The other way to form a chain is with KEYIDs. You will sometimes see it via Subject Key Identifier (SKI) and Authority Key Identifier (AKI). The key identifiers are just thumbprints of a digested public key.
You can find reading on Distinguished Names in standards like RFC 4514; and using KEYIDs in standards like RFC 4518, which concerns itself with path building.
It appears the problem is with the browser (but see below). It looks like it is missing the Class 3 Public Primary Certification Authority with thumbprint a1 db 63 93 91 6f 17 e4 18 55 09 40 04 15 c7 02 40 b0 ae 6b.
When I visit Symantec Root Certifcates and download Class 3 Public Primary Certification Authority, I can build a path for validation (notice the Verify return code: 0 (ok) below).
You should download and install Class 3 Public Primary Certification Authority in your browser's trusted root store. Or determine why its not being used by the browser to build the path (see next).
Mozilla and Firefox talk about Class 3 Public Primary Certification Authority in a blog post: Phasing out Certificates with 1024-bit RSA Keys. According to the post, they have deprecated that CA certificate since Firefox 32. I don't really fault them since these keys are used long term for CA signing operations, and they need "stronger" parameters because they have to live 10 to 30 years (literally).
Checkpoint needs to get a new server certificate issued under a certificate (chain) with contemporary parameters, like a CA with a 4096-bit RSA moduli and SHA-256. Or a Subordinate CA with a 2048-bit RSA moduli and SHA-256...
(Also see what did not work for me below).
Here's an example of validating the server certificate with Class 3 Public Primary Certification Authority using OpenSSL's s_client:
$ openssl s_client -connect usercenter.checkpoint.com:443 -tls1 \
-servername usercenter.checkpoint.com -CAfile Class-3-Public-Primary-Certification-Authority.pem
CONNECTED(00000003)
depth=3 C = US, O = "VeriSign, Inc.", OU = Class 3 Public Primary Certification Authority
verify return:1
depth=2 C = US, O = "VeriSign, Inc.", OU = VeriSign Trust Network, OU = "(c) 2006 VeriSign, Inc. - For authorized use only", CN = VeriSign Class 3 Public Primary Certification Authority - G5
verify return:1
depth=1 C = US, O = "VeriSign, Inc.", OU = VeriSign Trust Network, OU = Terms of use at https://www.verisign.com/rpa (c)10, CN = VeriSign Class 3 Secure Server CA - G3
verify return:1
depth=0 C = US, ST = California, L = San Carlos, O = Check Point Software Technologies Inc., OU = MIS-US, CN = usercenter.checkpoint.com
verify return:1
---
Certificate chain
0 s:/C=US/ST=California/L=San Carlos/O=Check Point Software Technologies Inc./OU=MIS-US/CN=usercenter.checkpoint.com
i:/C=US/O=VeriSign, Inc./OU=VeriSign Trust Network/OU=Terms of use at https://www.verisign.com/rpa (c)10/CN=VeriSign Class 3 Secure Server CA - G3
1 s:/C=US/O=VeriSign, Inc./OU=VeriSign Trust Network/OU=Terms of use at https://www.verisign.com/rpa (c)10/CN=VeriSign Class 3 Secure Server CA - G3
i:/C=US/O=VeriSign, Inc./OU=VeriSign Trust Network/OU=(c) 2006 VeriSign, Inc. - For authorized use only/CN=VeriSign Class 3 Public Primary Certification Authority - G5
2 s:/C=US/O=VeriSign, Inc./OU=VeriSign Trust Network/OU=(c) 2006 VeriSign, Inc. - For authorized use only/CN=VeriSign Class 3 Public Primary Certification Authority - G5
i:/C=US/O=VeriSign, Inc./OU=Class 3 Public Primary Certification Authority
---
Server certificate
-----BEGIN CERTIFICATE-----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-----END CERTIFICATE-----
subject=/C=US/ST=California/L=San Carlos/O=Check Point Software Technologies Inc./OU=MIS-US/CN=usercenter.checkpoint.com
issuer=/C=US/O=VeriSign, Inc./OU=VeriSign Trust Network/OU=Terms of use at https://www.verisign.com/rpa (c)10/CN=VeriSign Class 3 Secure Server CA - G3
---
No client certificate CA names sent
---
SSL handshake has read 4310 bytes and written 600 bytes
---
New, TLSv1/SSLv3, Cipher is AES128-SHA
Server public key is 2048 bit
Secure Renegotiation IS supported
Compression: NONE
Expansion: NONE
No ALPN negotiated
SSL-Session:
Protocol : TLSv1
Cipher : AES128-SHA
Session-ID: 141BB5DD85FA61CC85E5C8368DED9EB9C7C6427D7F655F8DD778EEB003F9EBE7
Session-ID-ctx:
Master-Key: 84261799D242992FE44D48F39F1A10CFCE5BE60E1A900CC3E6BFFD368DAB68A439287C81DC9510871963EF8E3366FFE3
Key-Arg : None
PSK identity: None
PSK identity hint: None
SRP username: None
Start Time: 1432323605
Timeout : 7200 (sec)
Verify return code: 0 (ok)
Earlier I said "At the top, the CA root is self signed, and the issue and the subject are the same". Here's a dump of that self signed CA root, where the Subject and Issuer are the same. It also shows the 1024-bit moduli and sha1WithRSAEncryption.
$ openssl x509 -in Class-3-Public-Primary-Certification-Authority.pem -inform PEM -text -noout
Certificate:
Data:
Version: 1 (0x0)
Serial Number:
3c:91:31:cb:1f:f6:d0:1b:0e:9a:b8:d0:44:bf:12:be
Signature Algorithm: sha1WithRSAEncryption
Issuer: C=US, O=VeriSign, Inc., OU=Class 3 Public Primary Certification Authority
Validity
Not Before: Jan 29 00:00:00 1996 GMT
Not After : Aug 2 23:59:59 2028 GMT
Subject: C=US, O=VeriSign, Inc., OU=Class 3 Public Primary Certification Authority
Subject Public Key Info:
Public Key Algorithm: rsaEncryption
Public-Key: (1024 bit)
Modulus:
00:c9:5c:59:9e:f2:1b:8a:01:14:b4:10:df:04:40:
db:e3:57:af:6a:45:40:8f:84:0c:0b:d1:33:d9:d9:
11:cf:ee:02:58:1f:25:f7:2a:a8:44:05:aa:ec:03:
1f:78:7f:9e:93:b9:9a:00:aa:23:7d:d6:ac:85:a2:
63:45:c7:72:27:cc:f4:4c:c6:75:71:d2:39:ef:4f:
42:f0:75:df:0a:90:c6:8e:20:6f:98:0f:f8:ac:23:
5f:70:29:36:a4:c9:86:e7:b1:9a:20:cb:53:a5:85:
e7:3d:be:7d:9a:fe:24:45:33:dc:76:15:ed:0f:a2:
71:64:4c:65:2e:81:68:45:a7
Exponent: 65537 (0x10001)
Signature Algorithm: sha1WithRSAEncryption
10:72:52:a9:05:14:19:32:08:41:f0:c5:6b:0a:cc:7e:0f:21:
19:cd:e4:67:dc:5f:a9:1b:e6:ca:e8:73:9d:22:d8:98:6e:73:
03:61:91:c5:7c:b0:45:40:6e:44:9d:8d:b0:b1:96:74:61:2d:
0d:a9:45:d2:a4:92:2a:d6:9a:75:97:6e:3f:53:fd:45:99:60:
1d:a8:2b:4c:f9:5e:a7:09:d8:75:30:d7:d2:65:60:3d:67:d6:
48:55:75:69:3f:91:f5:48:0b:47:69:22:69:82:96:be:c9:c8:
38:86:4a:7a:2c:73:19:48:69:4e:6b:7c:65:bf:0f:fc:70:ce:
88:90
Earlier I said "Checkpoint needs to get a new server certificate issued under a certificate (chain) with contemporary parameters, like a CA with a 4096-bit RSA moduli and SHA-256. Or a Subordinate CA with a 2048-bit RSA moduli and SHA-256...".
Here's what did not work for me: rooting or anchoring trust in the stronger Subordinate CA VeriSign Class 3 Public Primary Certification Authority - G5, and not the weaker 1024-bit Root CA.
EDIT: this is due to a bug in OpenSSL 1.0.2a and below. It was fixed in OpenSSL 1.0.2b. See Expected behavior for verification when a subordinate in a chain is promoted to a self signed root?
$ openssl s_client -connect usercenter.checkpoint.com:443 -tls1 \
-servername usercenter.checkpoint.com -CAfile VeriSign-Class-3-Public-Primary-Certification-Authority-G5.pem
CONNECTED(00000003)
depth=2 C = US, O = "VeriSign, Inc.", OU = VeriSign Trust Network, OU = "(c) 2006 VeriSign, Inc. - For authorized use only", CN = VeriSign Class 3 Public Primary Certification Authority - G5
verify error:num=20:unable to get local issuer certificate
---
Certificate chain
0 s:/C=US/ST=California/L=San Carlos/O=Check Point Software Technologies Inc./OU=MIS-US/CN=usercenter.checkpoint.com
i:/C=US/O=VeriSign, Inc./OU=VeriSign Trust Network/OU=Terms of use at https://www.verisign.com/rpa (c)10/CN=VeriSign Class 3 Secure Server CA - G3
1 s:/C=US/O=VeriSign, Inc./OU=VeriSign Trust Network/OU=Terms of use at https://www.verisign.com/rpa (c)10/CN=VeriSign Class 3 Secure Server CA - G3
i:/C=US/O=VeriSign, Inc./OU=VeriSign Trust Network/OU=(c) 2006 VeriSign, Inc. - For authorized use only/CN=VeriSign Class 3 Public Primary Certification Authority - G5
2 s:/C=US/O=VeriSign, Inc./OU=VeriSign Trust Network/OU=(c) 2006 VeriSign, Inc. - For authorized use only/CN=VeriSign Class 3 Public Primary Certification Authority - G5
i:/C=US/O=VeriSign, Inc./OU=Class 3 Public Primary Certification Authority
---
Server certificate
-----BEGIN CERTIFICATE-----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-----END CERTIFICATE-----
subject=/C=US/ST=California/L=San Carlos/O=Check Point Software Technologies Inc./OU=MIS-US/CN=usercenter.checkpoint.com
issuer=/C=US/O=VeriSign, Inc./OU=VeriSign Trust Network/OU=Terms of use at https://www.verisign.com/rpa (c)10/CN=VeriSign Class 3 Secure Server CA - G3
---
No client certificate CA names sent
---
SSL handshake has read 4310 bytes and written 600 bytes
---
New, TLSv1/SSLv3, Cipher is AES128-SHA
Server public key is 2048 bit
Secure Renegotiation IS supported
Compression: NONE
Expansion: NONE
No ALPN negotiated
SSL-Session:
Protocol : TLSv1
Cipher : AES128-SHA
Session-ID: 736B3105DB22F2AB0F5D42C8161A8A132BF1E7C37464BB2F0D00058B867332EB
Session-ID-ctx:
Master-Key: BDD5D4951E3FD01C3C456D475EAE6D0D5CE53FBF75B4F6F3D4D186A27B566D75056057D5395F35AE3BA8D20A669212C2
Key-Arg : None
PSK identity: None
PSK identity hint: None
SRP username: None
Start Time: 1432324811
Timeout : 7200 (sec)
Verify return code: 20 (unable to get local issuer certificate)
---
The practical problem is Symantec re-issuing a certificate with the same name and same public key, so the Distinguished Name, Subject Key Identifier and Authority Key Identifier did not change; but only changing the Serial Number.
I was able to spot it below due to the different serial numbers between the certificate sent in the chain versus the one downloaded from the Symantec site. Then it became apparent the re-issued certificate was changed from a Subordinate CA to a Root CA.
You can use -showcerts with OpenSSL's s_client to see the certs in the chain:
$ openssl s_client -connect usercenter.checkpoint.com:443 -tls1 \
-servername usercenter.checkpoint.com -showcerts
CONNECTED(00000003)
...
---
Certificate chain
0 s:/C=US/ST=California/L=San Carlos/O=Check Point Software Technologies Inc./OU=MIS-US/CN=usercenter.checkpoint.com
i:/C=US/O=VeriSign, Inc./OU=VeriSign Trust Network/OU=Terms of use at https://www.verisign.com/rpa (c)10/CN=VeriSign Class 3 Secure Server CA - G3
-----BEGIN CERTIFICATE-----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---
Server certificate
subject=/C=US/ST=California/L=San Carlos/O=Check Point Software Technologies Inc./OU=MIS-US/CN=usercenter.checkpoint.com
issuer=/C=US/O=VeriSign, Inc./OU=VeriSign Trust Network/OU=Terms of use at https://www.verisign.com/rpa (c)10/CN=VeriSign Class 3 Secure Server CA - G3
---
...
What I normally do next is copy a PEM encoded certificate in the chain to a clipboard, and then use pbpaste to paste in into a terminal and pipe it to OpenSSL's x509. For example, here is Level 2's VeriSign Class 3 Public Primary Certification Authority - G5 sent as part of the chain:
$ pbpaste | openssl x509 -text -noout
Certificate:
Data:
Version: 3 (0x2)
Serial Number:
25:0c:e8:e0:30:61:2e:9f:2b:89:f7:05:4d:7c:f8:fd
Signature Algorithm: sha1WithRSAEncryption
Issuer: C=US, O=VeriSign, Inc., OU=Class 3 Public Primary Certification Authority
...
The only problem I see is “The connection to the server was reset while the page was loading.” Totally unrelated to SSL, of course. – Daniel B – 2015-05-22T19:36:17.220
Also see Phasing out Certificates with 1024-bit RSA Keys on the Firefox/Mozilla blog. The CA root used in the chain is 1024-bits.
– jww – 2015-05-22T22:50:00.617@pabouk Somewhat related to this
– RogUE – 2015-05-24T01:57:43.017Have your internet disconnected, then try to load any web page; what do you see? – RogUE – 2015-05-24T01:58:35.787
If Mozilla has the *new* VeriSign Class 3 Public Primary Certification Authority - G5 in the Trust Store, then this is a Mozilla bug. The certificate was re-issued, and it was promoted from a Subordinate CA to a self signed Root CA with a different serial number.
– jww – 2015-05-24T22:13:41.200{Distinguished Name, Serial Number}makes the certificate unique, so it can be selected unambiguously; see RFC 4158. But see the caveats below on selecting it because its not an easy thing to do. Also, Checkpoint *should not* send the old G5 certificate as part of the chain.@RogUE: Without a connection the behaviour is different (as expected): 1. waiting for a timeout (The described problem is without a timeout.) 2. "Unable to connect Firefox can't establish a connection to the server at usercenter.checkpoint.com."... I did not get the new "Report this error "... part in this case. – pabouk – 2015-05-25T11:10:26.597
@DanielB: "Totally unrelated to SSL..." Without considering the relations between TCP and SSL you are probably right. By the message it is probably meant that the server sent TCP reset to the Firefox but for me the error message is not completely clear / explicit. --- When considering the relations the server could have sent the TCP reset as a reaction to unwanted SSL handshake. --- Anyway later I was able to send the form with different data from Firefox. I will try to test it with the same data... It is possible that the problem was a temporary glitch on the Check Point servers... – pabouk – 2015-05-25T11:25:54.637
@jww: Thank you for troubleshooting the certificate chain! I still have to read your answer in detail. Anyway it seems improbable that the certificate chain could be the cause because different URLs on the same server (same FQDN) work without problems. --- It is possible that it was a temporary problem on the Check Point's servers. See my previous comment. --- Anyway, I still think that in Firefox it is pretty difficult to find out a cause of a failed connection. – pabouk – 2015-05-25T11:33:34.350