windows 8.1 updates broke wifi

3

1

Windows auto-update has killed my wifi. Its a new machine and I forgot to turn auto-update off. I've had this machine for a month and everything has been A-OK. The last updates, 13/5/2015, killed wifi and now my connection is reported as "limited".

I ran the troubleshooter -> ip config invalid.
I've done the adapter update -> best driver already installed.
I tried to manually select, in case M$ had replaced it, but there was only one entry.
The roll back option was disabled.
After googling I tried disabling auto tune, but that didnt work.

Any ideas, other than destroying M$ for making the world a terrible place?

Adapter: Intel(R) Dual Band Wireless-AC 7265
Driver provider: Intel
Driver date: 21/7/2014
Driver version: 17.1.0.19

EDIT:
Tried latest driver from Dell -> no luck.
Tried latest driver from intel (17.16.0.4) -> no luck
Tried TCP/IP stack reset and got...

C:\Windows\system32>netsh int ip reset c:\resetlog.txt
Resetting Global, OK!
Resetting Interface, OK!
Resetting Unicast Address, OK!
Resetting Neighbor, OK!
Resetting Path, OK!
Resetting Route, OK!
Resetting , failed.
Access is denied.

Resetting , OK!
Restart the computer to complete this action.

EDIT:
Followed TD.512's reg edit and stack reset now works.

EDIT:
Don't know if anything else helped but last thing I checked was the channel. They weren't aligned. Now adapter/router have same value and it works ;(

TedTrippin

Posted 2015-05-15T09:52:04.297

Reputation: 131

Can you put up the driver date you currently have installed? – Kinnectus – 2015-05-15T10:01:51.257

Driver details added – TedTrippin – 2015-05-15T10:37:59.247

Try the drivers here: https://downloadcenter.intel.com/download/24863

– Kinnectus – 2015-05-15T10:46:59.453

Those are for Windows 6.2, not 6.3 – td512 – 2015-05-15T10:47:55.083

I have to write more than 15... "Eh?" @TD.512 – Kinnectus – 2015-05-15T10:52:06.997

Oh, oops, sorry... I use Kernel builds, not names and sometimes forget to switch back. Windows 6.2 is Windows 8; Windows 6.3 is 8.1. – td512 – 2015-05-15T11:03:57.553

Answers

0

I can't believe after 4 hours of googling, trying driver updates, random netsh commands, adapter tweaks, umpteen computer restarts and router restarts the thing that seems to have fixed it is setting the channel.

I checked the channel on my router, it was '6', and the one in my adapters setting (Ad Hoc Channel 802.11b/g) and it was set to '1'. When I changed it to '6' it worked.

Only 2 scenarios I can think of are...

  1. Windows updates changed the channel
  2. Windows updates were incompatible with old driver, driver update fixed problem but changed the channel

TedTrippin

Posted 2015-05-15T09:52:04.297

Reputation: 131

1

I had that adapter in my old laptop. There is only one solution that I can think of, or rather, only one solution that actually worked for me.

The only thing you can do is right click on Wi-Fi, and select Troubleshoot Problems. Hopefully, Windows will find the break in the adapter, and reset it for you.

The other thing you can try is doing an TCP/IP Stack reset

  • Press Windows+X.
  • Click “Command” prompt (Admin mode)
  • Type ‘netsh int ip reset c:\resetlog.txt’
  • Press Enter.
  • Reboot the computer

If it says failed, open regedit and look for this key:

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Nsi\{eb004a00-9b1a-11d4-9123-0050047759bc}\26

Right click on the key called 26, choose Permissions, add a checkmark on "Full control" for the everyone group, then rinse and repeat from Windows+X

td512

Posted 2015-05-15T09:52:04.297

Reputation: 4 778

Sorry, I missed that off the list of things I tried. I've now included that in my question. – TedTrippin – 2015-05-15T10:35:51.050

Well, are you at liberty to refresh or reset windows? – td512 – 2015-05-15T10:38:24.673

Not sure what you mean. You mean reboot or system restore? – TedTrippin – 2015-05-15T10:42:40.673

if you hold shift and hit restart from the metro menu, you will be kicked into advanced startup options, when there, you can fully reset windows, and it will take everything back to defaults. OR, you can choose to reset the software and leave all your files in place. <-- is called a refresh – td512 – 2015-05-15T10:46:58.173

Erm, not sure I want to go that far... yet! Tried the stack reset and got a failed message, i'll add it to the question. – TedTrippin – 2015-05-15T11:02:54.663

ok, reboot and try the TCP/IP reset again – td512 – 2015-05-15T11:04:41.583

Restarted and tried again. 4th line says failed, but not what failed. interface, ok. Neighbor, ok.Path, ok. <blank>, failed. Acess is denied. – TedTrippin – 2015-05-15T11:10:33.987

updated again, that should hopefully work – td512 – 2015-05-15T11:14:43.690

Thanks, the reset worked without failure. Restarted, still had problem, ran troubleshooter, still getting invalid ip config. – TedTrippin – 2015-05-15T11:28:02.357

do a printscreen of the output of ipconfig from CMD – td512 – 2015-05-15T11:32:44.400

http://imgur.com/kDA5IKo ps. thanks for your time. – TedTrippin – 2015-05-15T11:35:59.640

There! 169.x.x.x FOUND IT, you're going to have to statically assign your device an IP. it should be something along the lines of: 192.168.1.19X that you can use, or 192.168.0.19X. – td512 – 2015-05-15T11:39:00.723

Why should I do that? Anyway, I already tried but it didn't work and this is a laptop that I move around. Surely that won't help when I'm roaming? I'll just do a system restore and turn off windows-auto-fuckups :) – TedTrippin – 2015-05-15T11:43:07.863

remove the profanity, and do a refresh, it'll work better – td512 – 2015-05-15T11:47:59.273

0

Try downloading and installing this driver directly from Intel: https://downloadcenter.intel.com/download/24656/Intel-PROSet-Wireless-Software-for-Windows-8-1- which is the recommended driver for your operating system and WLAN card. (There are newer versions available but most of the time the newest drivers cause more problems than the older ones).

If that doesn't work do a system restore prior to windows update: enter image description here

EntMobSec

Posted 2015-05-15T09:52:04.297

Reputation: 577

0

The following configuration worked for me:

  1. Go to Device manager
  2. Expand Network adapters and double click on your wireless adapter
  3. Select Advanced
  4. U-APSD=disabled - Transmit power=highest - Preferred band=Prefer 2.4GHz band - Roaming Aggressiveness=1.Lowest

Mohammadreza

Posted 2015-05-15T09:52:04.297

Reputation: 1