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I have been using a POP3 account in Outlook 2013 to download and send email for some time without any problem. Recently I have setup a new POP3 account and am having difficulty sending email.
The account requires the following server settings:
POP3 server — 995;
SMTP server — 465.
SSL encrypted connection connection enabled
All settings & passwords have been verified as correct and a test mail can be sent successfully from within the account setup dialogue.
The difficulty comes in sending a real email. Whenever a real email is sent Immediately a response is given by Outlook in the form of an email from the "System Administrator". There is no Mailer Daemon rejection and no message headers because the email is not even being sent. I do not even have a system administrator, it is just me on my Windows 8.1 PC connecting to the internet via a commerical domestic ISP.
The delivery failure message from the "System Administrator" reads as follows:
Your message did not reach some or all of the intended recipients.
Subject: Postal address Sent: 25/04/2015 12:03
The following recipient(s) cannot be reached:
'xxxxxxx@xxxxxx.com' on 25/04/2015 12:03 554 5.7.1 Message rejected under suspicion of SPAM 1429959803-NUeir8yQC4-3N5Su25a
The code after the word "SPAM" changes every time.
The problem has been documented here: http://www.emailquestions.com/isp-free-email-support-forums/10024-yandex-mail-paranoid-side-spam-detection.html and elsewhere.
I have tried the following to no avail:
- Sending a message to different email addresses.
- Enabling logon with secure password authentication (SPA) in account settings.
- using a different port number for the outgoing server and connecting without encryption.
- disabling firewall and antivirus
Could it be that Outlook 2013 has a blacklist built into it and will just not allow email to be sent via some SMTP servers?
Thank you in advance for your help.
Hajji
1I assume the issue only occurs with this account? I mean, if there is a web portal to send/receive email, does the same issue persist? Are you able to send via a Gmail/Yahoo/Outlook account? Are you using a yandex.com account? – Dave – 2015-05-01T10:53:56.840
@Dave Yes - problem only occurs with this new account. The other POP3 accounts are working as normal. Yes - there is a webamail facility and I can send emails with it with no problem. I sent some test messages. Hotmail: seems like email not received. Gmail: recevied no problem. Outlook: went into junk. Yahoo: am not able to test. What is the issue with Yandex and why did you mention it? – Ad Astm – 2015-05-01T21:35:25.480