"Your Credentials Did Not Work" on connect, but remoting into another machine first works

5

I'm trying to remote desktop into a win7 pro desktop across VPN. When I try to connect I get an error saying

Your credentials did not work.
The credentials that were used to connect to [computer] did not work. Please enter new credentials.

If I remote into a server on the network, I can then remote desktop into the desktop machine (doubly remote desktop).

  • Username (with domain) and password were first typed into notepad then copy/paste for every remote desktop session.
  • Clocks in the taskbar are the same, within 60 seconds, accounting for time zone change.
  • Issue is the same using both computer name and IP address.
  • edit: "Allow connections from computers running any version of Remote Desktop" is (always was) checked on the computer I'm trying to remote into.
  • edit: I can access a fileshare on the machine I'm trying to remote into yet remote desktop still fails.

Picture to help clarify the issue:

enter image description here

edit (Dec 2015):

We bought a new (local) router and the issue seems to have resolved itself.


Can't connect to remote desktop via Cisco VPN using wireless connection, works with wired did not help

BurnsBA

Posted 2015-04-14T20:13:46.160

Reputation: 239

Answers

-1

I believe the Win7 computer has NLA enabled and because you are on a non-domain-joined machine, you are not able to access it (while the 2008R2 does not have this). You can read more here: https://technet.microsoft.com/en-us/magazine/hh750380.aspx

cdavid

Posted 2015-04-14T20:13:46.160

Reputation: 845

1

Ugh, sorry for this. This might be a bit better: https://technet.microsoft.com/en-us/magazine/hh750380.aspx

– cdavid – 2016-06-28T22:33:21.807

Link-only answers are not helpful. How does the author, in detail, solve their problem? Please note this was a hardware configuration problem, per the author's edit, over 6 months ago – Ramhound – 2016-06-29T00:46:25.813