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I'm having a trouble with my audio so I asked my notebook support for help and they said it's possible for me to reinstall Windows; but I don't want to lose my data.
Is it possible for me to reinstall Windows without losing my data? Or I must do a backup?
Jazzguy
Posted 2015-04-03T22:28:07.530
Reputation: 1
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install windows over the current one and installation puts your data into a folder in c: called windows.old
be careful. do you mean installing windows or using one of those recovery dvds? for this method im assuming you have a windows dvd.
if you have a recovery dvd, you need to copy your files and folders to some drive other than c: (physical or logical drive) and tell recovery program to recover c: only.
also, you dont need to reinstall windows just because your audio doesnt work. did you try reinstalling audio driver?
Uğur Gümüşhan
Posted 2015-04-03T22:28:07.530
Reputation: 1 216
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You can do a "repair install" which actually keeps your files and basically just replaces the C:\Windows\ system files with stock versions. The exact steps depend on which version of Windows you are running.
Otherwise, you need to backup all files and do a clean reinstall, then restore files to the newly refreshed OS.
armani
Posted 2015-04-03T22:28:07.530
Reputation: 576
did you try reinstalling the audio driver? – Uğur Gümüşhan – 2015-04-03T22:36:22.113
Yes, that's why I called the support – Jazzguy – 2015-04-03T22:48:33.157
Your user files should not be in the C partition in the first place. I recommend you move them to a seperate data partition. Long time ago I made a video that shows you how to do that. ==> https://vimeo.com/8722519
– whs – 2015-04-03T23:44:07.957Yes, instead of doing a custom install, select Upgrade, and it will install Windows, replaced the old one, but not delete your data. It functions in a very similar fashion as the repair install use to. – TheXed – 2015-04-11T02:13:09.570