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My USB mouse—an unknown trackball model made by Logitech—has, as of a recent system rebuild (I used Windows 8’s “refresh your computer” feature), begun making my audio crackle. I did some research and it seems Realtek soundcards—such as my own—are known for having crackling and popping issues with various causes.
In my case, whenever my trackball is moved, the soundcard seemingly hangs for a second or so; I watched the amplitude meter on the volume control and noticed that it stopped moving. I suspect that the mouse driver is responsible for the interference, especially since momentarily unplugging the mouse from the USB port, at least until Windows makes a noise acknowledging the hardware change, makes the noise stop for a while.
Another thing suggesting a driver problem: one of the programs I use, the BlueStacks App Player, starts experiencing sound lag.
Does anyone have a possible solution?
Update: the mouse is a Logitech Marble Mouse USB. It's model number is t-bc21...something-rather (the receipt wore off)
a lot of the information for the computer's built-in hardware is available on its OEM page
Twisted Code
Posted 2015-03-16T00:34:11.507
Reputation: 71
Without any specifics as to the make/model of the mouse or even your Realtek soundcard, there’s pretty much little anyone can do here but guess as to the issue. Are you 100% sure you can’t ID the trackball mouse? – JakeGould – 2015-03-16T00:39:29.603
At the very least, I should be able to get my dad to check the model number on the box my mouse came in when he gets home from work tomorrow. I would check it myself, but I can't find it and he had it last.
In the meantime, I suppose I could check various device properties. I will update the question if I find anything. Also, thank you for correcting my question's grammar. – Twisted Code – 2015-03-16T00:47:05.320
Most of these audio cards have a equalisation, and compression features, you could test via Control pannel/Sound/Playback tab, select the speakers and check both the levels and "enhancements" disable (temporarily) all effects. Then Via the various Volume adjustments in levels, and on the desktop , it is preferable to turn the levels of your amplified speakers (or headphones) down, and to turn all the "software" levels up. This way the actual sounds are at a good level (signal) and the data movement (noise) is not being turned up so much. it is unlikely to be fixed by changing a driver. – Psycogeek – 2015-03-16T01:04:15.903
Check that your wiring is solidly connected. If it is burping popping, check cpu utalisation & Cpu frequency (resmon) during the occurances. when there is a lot of "processing" going on via sound effects , and mixes (windows sound mixing software mostly for realtec chips) Very high cpu use , could be conflicting with smooth processing of the audio, although the audio work is easy, and audio is given priority, a choked or throttled system might make burping popping. – Psycogeek – 2015-03-16T01:22:07.520