Windows sometimes fails to resume from hibernate

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1

I have a Dell Latitude E5540 running Windows 8.1. Sometimes when I turn on my computer after hibernation it will completely restart Windows instead of resuming from hibernation.

When that happens I notice these entries in the System event log that indicate something went wrong when hibernating:

  • The previous system shutdown at time on ‎date was unexpected.
  • The last shutdown's success status was false. The last boot's success status was true.
  • Windows failed to resume from hibernate with error status 0xC0000411.

What could the problem be and how can I solve it? Are there other steps I should take that would help me diagnose this further?

More details...

What I've tried so far but has not helped:

  • My BIOS, Dell drivers, and Windows Update are all up to date.
  • I turned off fast startup in Power Options. I read in a couple of threads that this option can cause problems with resuming from hibernation.
  • I read that the graphics driver may cause this problem but there's not enough info on what to do about it. Should I uninstall the driver? Install another driver? Are there downsides?
  • I tried changing the boot sequence because I read somewhere that could interfere with hibernation. My options for boot sequence are UEFI and Windows Boot Manager. I have tried different orders of these options and the problem has not gone away. (I have a feeling there are more boot sequence options but I cannot find them. I was expecting to see options for the DVD drive, USB, hard drive...)
  • I disabled hibernation, ran defrag, and re-enabled hibernation.
  • I read a comment somewhere suggesting disabling Intel Rapid Start but I cannot find such an option.
  • I even sent the darn thing to Dell. They replaced some parts and now the problem occurs even more frequently!

Some other info about my system that may help:

  • My bios is A10.
  • Boot mode is set to UEFI, secure boot on.
  • Graphics driver is Intel HD Graphics 4400 driver version 10.18.10.3574

Keith

Posted 2015-03-02T00:46:55.280

Reputation: 193

Answers

-1

Caleb Chandler

Posted 2015-03-02T00:46:55.280

Reputation: 9

1This answer, even if right, fails if the link dies. Would you copy the relevant part Of the site into this and cite it? – Dave – 2016-01-31T21:02:02.153

1Please quote the essential parts of the answer from the reference link(s), as the answer can become invalid if the linked page(s) change. – DavidPostill – 2016-01-31T21:48:00.073

>

  • Disable Hibernation.
  • Delete the hiberfil.sys file.
  • Reboot the computer and run 'Disk Cleanup.'
  • Defragment the drive.
  • Reboot one more time.
  • Reenable Hibernation.
  • < – Tony Stewart Sunnyskyguy EE75 – 2017-03-30T03:15:18.817

    -3

    Dells are famous for things like this one. So, I found that updating your drivers will always help. http://www.dell.com/support/home/us/en/19/Products/laptop?app=drivers

    Quetzalito

    Posted 2015-03-02T00:46:55.280

    Reputation: 11

    1He mentioned his drivers are already up to date. – Michael Frank – 2015-03-02T02:21:25.197

    1I thought my drivers were up to date (according to Dell Command Update) but the scan at that link found a couple of more updates. However they still did not fix my problem. – Keith – 2015-03-02T13:34:58.567

    1"Dells are famous for things like this." Can you provide any citation? – Dave – 2016-01-31T21:02:52.727