Issue with MS Word Hyperlink to a heading

1

I customized the headings in a Word template that I use for writing all of my instruction documents. I wrote a document recently and used hyperlinks to help the reader jump to different sections of the document. All of my hyperlinks work great except for 2 of them. I set the headings for 2 sections to "Heading 4". The text of these headings are "Option One" and "Option Two".
The text of the the hyperlinks are also "Option One" and "Option Two". (Somewhat obviously, I want the hyperlink on "Option One" to redirect the user to the section with heading "Option One".)

However, no matter what I do, the hyperlinks always change to the following syntax: "#Option#1:_1" and "#Option#2:_2". When you click on the hyperlinks you are redirected to the Table of Contents at the beginning of my document.

I can't figure out why this is happening or why it's happening to only those two links. Any ideas?
(P.S. this would be much easier to explain if I was able to post screenshots, but apparently I need "10 reputation" for that.)

Jonathan Hopta

Posted 2015-02-11T23:28:18.310

Reputation: 33

I cannot reproduce your problem (but I'm on Word 2010). How are you creating the link? As a link to a place in this document? If you press alt-F9 over the link, exactly what does it show? – pgr – 2015-02-13T18:22:15.040

No answers