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I'm trying to repair a friend's PC. It's a Toshiba laptop running Windows 7, and it seems like the only option is going to be to restore it to factory settings. My friend has given me two recovery DVDs, which he created when the computer prompted him to (i.e., shortly after he first used it). However, it looks like the PC was originally running Windows Vista, and is now running Windows 7: the recovery DVDs are for Windows Vista.
I've successfully backed up all of the data from the PC, and would now like to restore it to factory settings: but Windows 7 factory settings, not Vista factory settings. What's the best way to do this?
Thanks, that's really helpful! I'm still having some problems, though, so I'll ask another question :) – Jim – 2015-01-15T00:03:22.453