How do I get iTunes in Virtualbox to detect my iPad?

4

0

I'm using Ubuntu 14.04 64-bit Host and WIndows XP SP2 64-bit as Guest. My Virtualbox is version 4.3.20 and I have the Extension Pack installed. I added myself to vboxusers, and the iPad is redirecting properly, but iTunes can't detect it. In other words, Windows can see the iPad as a imaging device, but iTunes cannot see it.

Specs:

  • Apple iPad 4th Generation IOS 7.1.2

  • Host: Ubuntu 14.04 64-bit

  • Guest: Windows XP SP2 64-bit

  • Note: I did "hack" the iTunes installation file with the instructions here. However, I have not followed the second set of instructions...

QuyNguyen2013

Posted 2014-12-21T03:53:44.387

Reputation: 499

Answers

2

Here are some solutions that solved such problems for some people.

Solution one : Driver

The driver chosen by Microsoft may be unsuitable for the iPad; Windows automatically using its own driver and not the Apple one.

  1. Start up Device Manager
  2. Double-click the iPhone (under Portable Devices)
  3. Select the Driver tab and click "Update Driver" 4 Click "Browse my computer"
  4. Navigate to c:\program files\common files\apple
  5. It should recognize the driver to install
  6. After installation, reboot if the iPad is not recognized

Solution two : Reinstall

Alternatively, you could extract the latest iTunes via 7-zip and install (repair) the file AppleMobleDeviceSupport.msi.

Solution three : Restore the iPad

  1. Disconnect the USB cable from the iPad, but leave the other end of the cable connected to your computer's USB port.
  2. Turn off iPad: Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider. Wait for iPad to turn off.
  3. While pressing and holding the Home button, reconnect the USB cable to iPad. When you reconnect the USB cable, iPad should power on.
  4. Continue holding the Home button until you see the "Connect to iTunes" screen.
  5. If necessary, open iTunes. You should see a "recovery mode" alert. Use iTunes to restore iPad.

harrymc

Posted 2014-12-21T03:53:44.387

Reputation: 306 093

The driver method doesn't work. Does the fact that I used the instructions in the last "note" change anything? – QuyNguyen2013 – 2014-12-29T20:29:46.483

Please give more information about what you do and what happens. It's especially interesting if "Browse my computer", once you browse to the iTunes folder, does find some compatible driver (a screenshot will then be useful). – harrymc – 2014-12-29T21:33:57.917

It just shows a random .inf configuration file and that is the only file in the ...\common files\apple\drivers – QuyNguyen2013 – 2014-12-30T16:07:04.200

Which file is it (can you post it) and what happens if you choose that file? – harrymc – 2014-12-30T16:43:32.827

Ok, I'll take a screnn – QuyNguyen2013 – 2014-12-30T18:55:03.780

I will award the bounty for your try, and the screenshot will be posted shortly. – QuyNguyen2013 – 2015-01-01T03:07:16.540

Asked: 2014-12-21T03:53:44.387

Viewed: 9 933 times

Active: 2014-12-25T14:45:58.260