0
I am currently using Outlook 2013 as my email client. Here's my issue:
- I have contacts stored in my own Contacts Address Book, not the Global Address List (GAL);
- When an email is received from someone, what I see in the FROM field is not equivalent to what is located in MY Contacts Address Book in Outlook.
- I see, what I assume, is the way the user set up their account in their respective email service providers.
- As an example, I have "Good Friend ", but when I receive an email from this person, it displays, e.g. "John Smith ".
How can I get Outlook "know" to display what my contacts' info in MY contacts address?
That's just it, if I have a contact, "Good Friend <email_address>, and I send a message with that contact in the TO field, when that person replies, the FROM field now displays something different, e.g. "First Last <email_address>", and does not recognize the sender as being a "local" contact, i.e. "Good Friend <email_address>. Does this make sense? – user118190 – 2014-12-09T20:28:42.413
The FROM you see in an incoming will based on the FROM used by the other e-mail client. If it preserves your Google Friend display during the reply, you will see Good Friend, but if the display name is changed during the reply to John Smith, then you will receive the reply with John Smith as the display name. It really depends on the e-mail client that replies to your initial e-mail. – Sun – 2014-12-09T22:17:35.863