"User failed logon"

0

A friend of mine is using a Dell computer, running Window 7 Home Premium.
His account is the Administrator account. ( There is one other functional user account on that computer that we do not have access to, if that matters )

He recently tried to create a new user account, and apparently succeeded....until he tried to log in to that new account. When he tried, he got an error message something like the following:

User profile failed the login process
User could not be logged in

I created and changed a password on that account, and received the same error message when logging in.
I then deleted that account, and created a new one, and got the same error message again.

What's wrong, and what can I do to fix it?

Shokhet

Posted 2014-12-07T19:27:19.143

Reputation: 268

Question was closed 2014-12-07T20:51:54.260

1

See if "Method 1" fits your problem: http://support.microsoft.com/kb/947215/en-gb

– Kinnectus – 2014-12-07T19:33:06.087

@BigChris That's the problem, all right....I'll try the solutions there. Thanks! – Shokhet – 2014-12-07T19:37:35.290

No answers