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For one or two days now, whenever I open a YouTube page on Google Chrome, I have dialog boxes similar to this one :
On this screenshot, the active tab is not the YouTube page, but the same bug occurs when the active tab is the YouTube page itself.
On the screenshot, the YouTube page does not even contain a video player, it's just a list of videos (the same bug occurs on pages with video player, unfortunately).
This dialog box pops up regularly (every minute to every 30 seconds I'd say). However, the page does not crash and the videos can be viewed without any other problem than the anoying popup.
Any clue on how to fix that ?
UPDATES:
I realised that simple Google search tabs can be unresponsive too. Untill now, I only had this problem with YouTube and Google searches.
However, this isn't due to my Google account or any extension because I started Chrome with a new user profile and still got the same problem.
Speed Tracer result: On a YouTube page without video player.
Chrome's profiler results: Sorted by CPU usage
When I click on the first line that links to an actual JS file (base.js
) and when I reveal it on navigator, it brings me here :
Have you tried 1/ restarting chrome (completely - it can leave a part of itself running), 2/ clearing the chrome cache? – DavidPostill – 2014-11-22T10:53:43.177
@DavidPostill: Hi, 1/ Yes, the bug even occurs after restarting the computer. 2/ Yes, I cleared the Chrome cache also. The bug still occurs. – Seeven – 2014-11-22T11:04:34.297
Try starting chrome with a new user profile and no extensions installed ... – DavidPostill – 2014-11-22T11:06:28.710
@DavidPostill: I started Chrome after deleting my Default profile, then I opened some YouTube tabs, and I still got the popup. (Sorry for the late answer) – Seeven – 2014-11-29T09:04:46.337
What do you see under
chrome://policy
? – Vinayak – 2014-11-29T09:12:37.017Run Speed Tracer and post the results here
– Vinayak – 2014-11-29T09:18:52.817@Vinayak:
chrome://policy
shows no rule. – Seeven – 2014-11-29T09:30:32.277Also try the Profiler. Check what is hogging the CPU by sorting results by total CPU usage. If you see a script taking up most of the resources, find out the source of it by clicking on it and then selecting 'Reveal in navigator'. See this for a demo
– Vinayak – 2014-11-29T09:36:30.473@Vinayak: I added the Speed Tracer and the Profiler results on my post. Thanks for the demo by the way. – Seeven – 2014-11-29T09:47:17.940
It looks like you do have a few extensions installed.
– Vinayak – 2014-11-29T09:55:22.523bfbmjmiodbnnpllbbbfblcpljjjepjdn
is Turn Off the Lights.@Vinayak: I installed Turn Off the Lights a very long time ago and it never bothered me. I didn't install a new extension very recently. Moreover, I started Chrome with a new user profile, without any extension installed, and I still got this bug. – Seeven – 2014-11-29T10:00:07.093
Try deleting your user profile folder and then starting Chrome by running this command:
– Vinayak – 2014-11-29T10:10:07.777rmdir /S /Q "%localappdata%\Google\Chrome\User Data\Default"
. Make sure Chrome is closed when you run it. It will delete all your cookies, history, extensions, bookmarks, saved passwords, etc. If you haven't backed all of that using Chrome Sync do so before you run the command. You can check if your data is already synced by checking Chrome Sync settings@Vinayak: I have already done it, that's what I meant when I said I deleted my Default user profile. The problem persists. – Seeven – 2014-11-29T10:26:54.117
Let us continue this discussion in chat.
– Vinayak – 2014-11-29T10:39:51.377This is happening to me too. Mostly youtube but sometimes reddit too. Maybe Flash is the culprit? – jcollum – 2014-12-02T18:50:57.820