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My laptop BIOS seems to be dead. When I turn it on the CapsLock light blinks for 2 times and nothing happens on my screen. I tried to remove battery and power cable for some minutes, but nothing changed. I also removed the CMOS battery and replaced it's RAM, but still got the same problem.
I've searched for solutions on everywhere, and most of the times I finally get stuck on this page. The combination of WIN+B seems to have no effect, something that makes sense as I'm almost sure they've deleted the HP_TOOLS partition.
So, here is where I need your help. In the page mentioned above, it's said that "a USB key with an HP_TOOLS volume can be used as an alternative". I really have searched everywhere, but I can't find how to create this USB drive. I also have no idea where to find an extracted version of BIOS so I could restore from that. The only BIOS That I get from the driver's page is one ".exe" which I have to run it on that computer, which is impossible.
As a user in HP forums suggested, I've downloaded the latest HP PC Hardware Diagnostics and installed them in a USB Drive. The result was the same as before, nothing happened. In the USB was created a subfolder named BIOS, including 3 other subfolders named "Curent, New, Previous" Which all of them are empty.
So, to sum up, I need:
- BIOS recovery files
- a way to create a working USB drive with HP_TOOLS
- any other idea or suggestion would be very welcome
Tried, but didn't work:
- restart
- remove HDD
- remove CMOS battery
- replace RAMs
- WIN+B combination
WIN+B combination, with the flash drive mentioned above connected
The laptop is: HP Pavilion DV6-2117ev (drivers page is here)
- Serial number: CNF9525GV4
- Product number: WB331EA#B1A
- Operating system: Probably Windows 7 (I don't think this has any importance right now)
Chris K
Posted 2014-11-10T16:45:48.070
Reputation: 9
Replace the motherboard. – Ƭᴇcʜιᴇ007 – 2014-11-10T16:49:11.860
Did you check this post out on HP support: http://h30434.www3.hp.com/t5/Notebook-Lockups-Freezes-Hangs/Fixing-A-laptop-which-had-had-a-bad-BIOS-upgrade/td-p/225042
– Cameron Does Things – 2014-11-10T17:16:20.610@CameronVerotti thanks for your suggestion, I'll try out this method too and I'll inform you if it has worked. – Chris K – 2014-11-10T17:34:45.700
@CameronVerotti Unfortunately that does not work either. Seems like the BIOS has to be replaced, and can't be done from the computer itself. Thanks for your help tho, I appreciate it! – Chris K – 2014-11-12T13:41:40.620
No problem, good luck! – Cameron Does Things – 2014-11-12T19:51:07.160
I have the same exact problem, with a dv5-1140ep. I guess I really can declare it dead and gone. – Ismael Miguel – 2015-05-05T17:32:33.870