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Sometimes, I come back to my computer to see it look like it's sleeping, but I'm unable to wake it up (either with the keyboard/mouse or with the power button). The power light on the front of my computer is blinking like it's sleeping, while every USB device connected to it is off (most of them have lights). In addition to my keyboard and mouse, a microphone and tablet are connected to the computer via the back ports. A webcam and a PS4 controller is connected to the front.
Unfortunately, I have never witnessed my computer actually enter this state, but I feel like it enters it after it normally goes to sleep (I make it sleep manually with the power options)
I feel like there could be a lot of factors in this problem, but here's some computer options that I changed (off the top of my head) that might be relevant, maybe:
- Automatic Maintenance is off
- Power Options are on the High Performance preset
Most of the time when it does this I usually have these programs open (usually not all at once)
- Firefox
- Intellij
- OBS (Open Broadcaster Software)
- Hexchat
- Skype
- Steam
- Google Drive
- Rainmeter
- Comodo Internet Security (my antivirus)
- Adobe Illustrator / Photoshop
Feel free to ask about any relevant things about my computer if it'll help diagnose the problem.
PS: maybe it might help to point out that if I try to click my mouse to turn the computer on in this state the lights on the mouse do turn on, though the computer still doesn't do anything.
octopod
Posted 2014-10-24T12:08:52.320
Reputation: 141
So is this a desktop unit or a laptop? Is the keyboard also "dead"? Is it possible the box has gone into hibernate (which usually requires a tap of the power button to wake up from)? – Daniel R Hicks – 2014-10-24T12:17:01.787
It's a desktop. I'm pretty sure the keyboard doesn't light up when I press something like the mouse does. Pressing the power button does not turn it on, and I usually have to hard-shutdown the computer (holding down the power button) to turn it off. I should go update the question with this. – octopod – 2014-10-24T12:19:27.660
I would suspect bad RAM. – Daniel R Hicks – 2014-10-24T12:20:55.070
@DanielRHicks I would say that the computer enters this state maybe 40-50% of the time I put it to sleep (it does sleep normally most of the time). Would you still say it might be bad RAM? I could go reseat them in different slots later or something if so. – octopod – 2014-10-24T12:23:29.917
I'd suggest you run a memory test program, though that may not diagnose the problem. When the computer sleeps RAM refresh is put into a different mode, and the RAM may be not handling that mode, especially if you've added RAM (of a different type) since you bought the box. – Daniel R Hicks – 2014-10-24T12:29:55.500
(BTW, you might want to browse some of the questions identified on the right side of this page.) – Daniel R Hicks – 2014-10-24T12:30:49.880