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I'm using Eset Nod 32 antivirus, Windows 8.1 64 bit, today I meet w32.Sality virus from an USB drive, it look like the virus affected the MBR (Master boot record), all the antivirus I have detected it, but they are can't clean it at all I I must repair the drive MBR by hand. So:
Andiana
Posted 2014-10-12T15:00:14.580
Reputation: 165
0
If this question is still actual: Changes in MBR is very dangerous operation, that's why cleaning some malware is much more difficult than removing some trojan. If AV try to fix your MBR and fail (it just can happen), you will be very angry to AV company, when your MBR will remain corrupted and you will not be able to boot your system.
But they are offers external cleaners, you can find it on their site. In your case, try to follow these steps.
ECLS.exe is located in your installation of ESET in Program Files. If you still have troubles, do not hesitate to contact their support.
Dolmayan
Posted 2014-10-12T15:00:14.580
Reputation: 92
ask the ESET support for help – magicandre1981 – 2014-10-12T15:12:02.323
I don't think they can, it's a common problem of normal antivirus like Avast, eset, even KIS... – Andiana – 2014-10-12T15:51:04.317
if you don't as them you'll never get help. I'll no longer help you. – magicandre1981 – 2014-10-13T04:01:16.800
Contact ESET; Report the problem; You have nothing to lose except for a few minutes of time reporting the issue. – Ramhound – 2014-10-31T09:40:10.670