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I run a small company and we have feedback from some of our customers that when they attempt to email us the email is immediately rejected with the following error:
This message was created automatically by mail delivery software.
A message that you sent could not be delivered to one or more of its recipients. This is a permanent error. The following address failed:
"anyone@everfurniture.com":
domain has no valid mail exchangers
This was happening infrequently at first but is now becoming more common, most email seems to work fine (the registration for this site for example) and it is OK to send email out.
These are the settings from the domain name registration page (I only add these as I have found some reference online to this being the issue in another case, but I am not sure why)
DNS TYPE PRIORITY DESTINATION/TARGET
ENTRY
@ MX 10 mail.everfurniture.com
@ A 178.18.127.99
ftp CNAME ftp.myserverworld.net
mail CNAME mail.myserverworld.net
www A 178.18.127.99
Any help or guidance to what to look for is much appreciated!
Have you spoken to your DNS provider about this? Do you own "myserverworld.net" as well? – Ƭᴇcʜιᴇ007 – 2014-10-03T18:04:10.590
I am not very tech savvy when it comes to these settings, I was involved in setting them up in the first place (by instruction) but this was some years ago! So the settings I listed are under the 123-reg.co.uk settings whom sold me the domain name, the myservworld.net are the company that provide the email address space, originally they also provided the server space for the website but 5 years ago we had our website updated and the creator wanted the content on his own server. – malc2003 – 2014-10-03T19:42:51.407
You should contact your DNS and email providers for assistance. – Ƭᴇcʜιᴇ007 – 2014-10-03T19:43:56.550