Nero installation error

0

I have vista. I was trying to install nero 9. But the setup failed in between. But the temporary files that the setup extracted are still there on my system. They are taking space of around 1 GB.( I saw disk usage before and after the installation). How to remove those files?(means what is the location) I have already deleted the folder "Nero" it created inside Program Files. But I am sure that temoporary files are still there. Also how to remove the entry from installed programs in Control Panel.

pineapple

Posted 2009-12-08T04:10:14.400

Reputation: 1 724

Answers

2

Use the official Nero General Clean Tool:

Uninstalling a Nero product did not work correctly?

Use Nero General CleanTool to delete all remaining Nero entries from your system.

Please proceed as follows:

Download the Nero General CleanTool, save this file to your desktop. Unzip the ZIP-file with WinZip or WinRAR and save the content to your hard drive. Double-click on the unzipped EXE-file to start the CleanTool. The window “Nero General CleanTool” will open. The Nero products installed will be displayed.

Check the boxes next to the Nero products you want to remove. Then click the “Clean” button. A status window will open. The execution of the tool may take several minutes.

Please wait until the progress bar has moved completely to the right. In the window “Nero General CleanTool” click the “Exit” button as soon as the erasing procedure is completed.

Reboot your computer. The Nero General CleanTool has removed all selected Nero entries from your computer.

Molly7244

Posted 2009-12-08T04:10:14.400

Reputation:

1Sure! trust the guys who messed your system up in the first place to clean it! :P – John T – 2009-12-08T04:32:13.070

who knows better then them how to clean up any possible mess? – None – 2009-12-08T13:31:07.593

2

CCleaner and Revo should take care of all of that.

John T

Posted 2009-12-08T04:10:14.400

Reputation: 149 037