How fix my mouse and keyboard from disconnecting. is it the driver or the usb?

1

I am using a HID-compliant mouse and HID keyboard and they keep disconnecting. I tried every thing like reinstalling them, using msconfig and making a new INFCACHE.1 folder. But nothing works. Do I need a new mouse and keyboard?

Please help me. It's driving me insane.

brandon

Posted 2014-08-01T03:33:42.493

Reputation: 11

3Easy trick to rule out hardware issues : boot on a GNU/Linux LiveCD and see if the problem still occurs. If it doesn't, it's definitely a software issue on the Windows side and you should try updating your USB controller's driver (usually bundled with the chipset's drivers), otherwise look for a hardware issue in your kb/mouse or a faulty USB controller/motherboard. – None – 2014-08-01T04:10:27.787

If you do not have Linux Live CD, try to connect your keyboard and mouse to some other computer see if the same happens – Prasanna – 2014-08-01T04:50:03.420

i don't have a another computer – brandon – 2014-08-01T06:29:02.713

or a linux live cd – brandon – 2014-08-01T09:31:47.927

also i used drive booster and they are up to date and kinda having the same problem – brandon – 2014-08-01T10:40:27.167

No answers