0
A user of my website is having a problem that I can't reproduce. It is maddening to debug, because all I can really ask the user (nontechnical person) is their OS version and browser version.
Is there an extension for Chrome/Firefox, or any other software, that can basically record the user's session with a webpage from the client perspective? Akin to everything you'd see in the Chrome Developer toolbar, recorded into a "dump" file that I could analyze? Files downloaded, DOM loaded, javascript events, etc.
simmbot
Posted 2014-07-22T20:08:32.527
Reputation: 181
What is the problem, i.e. how is it manifesting itself? – slhck – 2014-07-22T20:19:53.627
Specifically, it's some issue with playback from a video provider I use. But really my question is general purpose... does such a tool exist? – simmbot – 2014-07-22T20:24:00.043
Not sure if this is an option but would the user be open to a TeamViewer or join.me session so that you can get access to their PC? In all honestly this would be a less technical solution than what you are proposing.
– MonkeyZeus – 2014-07-22T22:22:29.747