2
July 11, 2014
OS X 10.9.4
The mail.app has been crashing consistently almost as soon as I open the app. I have a "godaddy" mail (IMAP config) account and a gmail account connected. I've removed the mail.app and reinstalled OS X in order to hopefully "fix" the mail.app but it's had no effect.
Thanks in advance for any help you can provide!
I've attached the error report below:
Process: Mail [4815]
Path: /Applications/Mail.app/Contents/MacOS/Mail
Identifier: com.apple.mail
Version: 7.3 (1878.6)
Build Info: Mail-1878006000000000~1
Code Type: X86-64 (Native)
Parent Process: launchd [240]
Responsible: Mail [4815]
User ID: 501
Date/Time: 2014-07-11 12:24:46.606 -0700
OS Version: Mac OS X 10.9.4 (13E28)
Report Version: 11
Anonymous UUID: REMOVED
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Application Specific Information:
*** Terminating app due to uncaught exception 'NSInternalInconsistencyException', reason: '-[MCArchiveFileWrapper regularFileContents] *** this method is only for regular file type NSFileWrappers'
abort() called
terminating with uncaught exception of type NSException
Application Specific Backtrace 1:
0 CoreFoundation 0x00007fff8cb2425c __exceptionPreprocess + 172
1 libobjc.A.dylib 0x00007fff88333e75 objc_exception_throw + 43
2 CoreFoundation 0x00007fff8cb2410c +[NSException raise:format:] + 204
3 Foundation 0x00007fff8bb5d5aa -[NSFileWrapper regularFileContents] + 94
4 MailUI 0x00007fff88d2232a -[MUIWebAttachmentController _generateAttachmentMarkup] + 782
5 MailUI 0x00007fff88d21977 -[MUIWebAttachmentController initWithWebAttachment:controller:] + 239
6 MailUI 0x00007fff88d2ce8a -[MUIWKViewController _reloadDocument] + 513
7 MailUI 0x00007fff88d2cc26 -[MUIWKViewController observeValueForKeyPath:ofObject:change:context:] + 284
8 Foundation 0x00007fff8baf2f28 NSKeyValueNotifyObserver + 387
9 Foundation 0x00007fff8bb139c7 -[NSObject(NSKeyValueObserverRegistration) _addObserver:forProperty:options:context:] + 306
10 Foundation 0x00007fff8bb136f7 -[NSObject(NSKeyValueObserverRegistration) addObserver:forKeyPath:options:context:] + 112
11 MailUI 0x00007fff88d2ca8f -[MUIWKViewController setRepresentedObject:] + 287
12 Mail 0x000000010d0b07fd Mail + 411645
13 Mail 0x000000010d0b067f Mail + 411263
14 Mail 0x000000010d0b0324 Mail + 410404
15 Foundation 0x00007fff8baf2f28 NSKeyValueNotifyObserver + 387
16 Foundation 0x00007fff8baf20f8 NSKeyValueDidChange + 453
17 Foundation 0x00007fff8bb64641 NSKeyValueDidChangeForObservance + 126
18 Foundation 0x00007fff8bb642db -[NSKeyValueObservance observeValueForKeyPath:ofObject:change:context:] + 248
19 Foundation 0x00007fff8baf2f28 NSKeyValueNotifyObserver + 387
20 Foundation 0x00007fff8baf20f8 NSKeyValueDidChange + 453
21 Foundation 0x00007fff8baf6be6 -[NSObject(NSKeyValueObserverNotification) didChangeValueForKey:] + 118
22 Mail 0x000000010d0badf7 Mail + 454135
23 Foundation 0x00007fff8bb120b5 -[NSBlockOperation main] + 75
24 Foundation 0x00007fff8baf18a1 -[__NSOperationInternal _start:] + 631
25 Foundation 0x00007fff8baf154b __NSOQSchedule_f + 64
26 libdispatch.dylib 0x00007fff8c82a28d _dispatch_client_callout + 8
27 libdispatch.dylib 0x00007fff8c831ef0 _dispatch_main_queue_callback_4CF + 333
28 CoreFoundation 0x00007fff8ca8b4f9 __CFRUNLOOP_IS_SERVICING_THE_MAIN_DISPATCH_QUEUE__ + 9
29 CoreFoundation 0x00007fff8ca46714 __CFRunLoopRun + 1636
30 CoreFoundation 0x00007fff8ca45e75 CFRunLoopRunSpecific + 309
31 HIToolbox 0x00007fff8d1d2a0d RunCurrentEventLoopInMode + 226
32 HIToolbox 0x00007fff8d1d27b7 ReceiveNextEventCommon + 479
33 HIToolbox 0x00007fff8d1d25bc _BlockUntilNextEventMatchingListInModeWithFilter + 65
34 AppKit 0x00007fff8af4d24e _DPSNextEvent + 1434
35 AppKit 0x00007fff8af4c89b -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 122
36 AppKit 0x00007fff8af4099c -[NSApplication run] + 553
37 AppKit 0x00007fff8af2b783 NSApplicationMain + 940
38 libdyld.dylib 0x00007fff851395fd start + 1
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 libsystem_kernel.dylib 0x00007fff8ee45866 __pthread_kill + 10
1 libsystem_pthread.dylib 0x00007fff857ce35c pthread_kill + 92
2 libsystem_c.dylib 0x00007fff87357b1a abort + 125
3 libc++abi.dylib 0x00007fff8c75bf31 abort_message + 257
4 libc++abi.dylib 0x00007fff8c781952 default_terminate_handler() + 264
5 libobjc.A.dylib 0x00007fff8833430d _objc_terminate() + 103
6 libc++abi.dylib 0x00007fff8c77f1d1 std::__terminate(void (*)()) + 8
7 libc++abi.dylib 0x00007fff8c77f246 std::terminate() + 54
8 libobjc.A.dylib 0x00007fff883340b0 objc_terminate + 9
9 libdispatch.dylib 0x00007fff8c82a2a1 _dispatch_client_callout + 28
10 libdispatch.dylib 0x00007fff8c831ef0 _dispatch_main_queue_callback_4CF + 333
11 com.apple.CoreFoundation 0x00007fff8ca8b4f9 __CFRUNLOOP_IS_SERVICING_THE_MAIN_DISPATCH_QUEUE__ + 9
12 com.apple.CoreFoundation 0x00007fff8ca46714 __CFRunLoopRun + 1636
13 com.apple.CoreFoundation 0x00007fff8ca45e75 CFRunLoopRunSpecific + 309
14 com.apple.HIToolbox 0x00007fff8d1d2a0d RunCurrentEventLoopInMode + 226
15 com.apple.HIToolbox 0x00007fff8d1d27b7 ReceiveNextEventCommon + 479
16 com.apple.HIToolbox 0x00007fff8d1d25bc _BlockUntilNextEventMatchingListInModeWithFilter + 65
17 com.apple.AppKit 0x00007fff8af4d24e _DPSNextEvent + 1434
18 com.apple.AppKit 0x00007fff8af4c89b -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 122
19 com.apple.AppKit 0x00007fff8af4099c -[NSApplication run] + 553
20 com.apple.AppKit 0x00007fff8af2b783 NSApplicationMain + 940
21 libdyld.dylib 0x00007fff851395fd start + 1
Threads 1-25 REMOVED
Thread 0 crashed with X86 Thread State (64-bit):
rax: 0x0000000000000000 rbx: 0x00007fff73718310 rcx: 0x00007fff52bb1ea8 rdx: 0x0000000000000000
rdi: 0x0000000000000707 rsi: 0x0000000000000006 rbp: 0x00007fff52bb1ed0 rsp: 0x00007fff52bb1ea8
r8: 0x6e6f697470656378 r9: 0x00007fff8737f8d0 r10: 0x0000000008000000 r11: 0x0000000000000206
r12: 0x00007fff52bb2030 r13: 0x0000608000134c80 r14: 0x0000000000000006 r15: 0x00007fff52bb1f10
rip: 0x00007fff8ee45866 rfl: 0x0000000000000206 cr2: 0x0000000114d2d000
Logical CPU: 0
Error Code: 0x02000148
Trap Number: 133
BINARY IMAGES REMOVED FROM REPORT
External Modification Summary:
Calls made by other processes targeting this process:
task_for_pid: 1
thread_create: 0
thread_set_state: 0
Calls made by this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by all processes on this machine:
task_for_pid: 3816
thread_create: 0
thread_set_state: 0
VM Region Summary:
ReadOnly portion of Libraries: Total=238.1M resident=133.1M(56%) swapped_out_or_unallocated=105.1M(44%)
Writable regions: Total=1.2G written=26.6M(2%) resident=68.6M(6%) swapped_out=0K(0%) unallocated=1.1G(94%)
REGION TYPE VIRTUAL
=========== =======
CG backing stores 676K
CG image 6492K
CG raster data 12.5M
CG shared images 212K
CoreAnimation 20.7M
CoreData 4K
CoreData Object IDs 4100K
CoreImage 2088K
CoreServices 1616K
CoreUI image data 16K
Foundation 4K
Image IO 796K
JS JIT generated code 8K
JS JIT generated code (reserved) 1.0G reserved VM address space (unallocated)
Kernel Alloc Once 8K
MALLOC 110.1M
MALLOC (admin) 32K
Memory Tag 241 116K
Memory Tag 242 12K
Memory Tag 251 96K
OpenCL 208K
SQLite page cache 1920K
STACK GUARD 56.1M
Stack 19.8M
VM_ALLOCATE 16.7M
WebKit Malloc 1232K
__DATA 33.6M
__IMAGE 528K
__LINKEDIT 67.0M
__TEXT 171.1M
__UNICODE 544K
mapped file 72.5M
shared memory 4K
=========== =======
TOTAL 1.6G
TOTAL, minus reserved VM space 600.2M
Model: MacBookPro11,2, BootROM MBP112.0138.B02, 4 processors, Intel Core i7, 2.3 GHz, 16 GB, SMC 2.18f6
Graphics: Intel Iris Pro, Intel Iris Pro, Built-In
Memory Module: BANK 0/DIMM0, 8 GB, DDR3, 1600 MHz, 0x02FE, -
Memory Module: BANK 1/DIMM0, 8 GB, DDR3, 1600 MHz, 0x02FE, -
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x134), Broadcom BCM43xx 1.0 (6.30.223.154.65)
Bluetooth: Version 4.2.6f1 14216, 3 services, 23 devices, 1 incoming serial ports
Network Service: Thunderbolt Ethernet, Ethernet, en4
PCI Card: Apple 57762-A0, Ethernet Controller, Thunderbolt@195,0,0
Serial ATA Device: APPLE SSD SM0256F, 251 GB
USB Device: Internal Memory Card Reader
USB Device: My Passport 0740
USB Device: Apple Internal Keyboard / Trackpad
USB Device: BRCM20702 Hub
USB Device: Bluetooth USB Host Controller
Thunderbolt Bus: MacBook Pro, Apple Inc., 17.1
Thunderbolt Device: Thunderbolt to Gigabit Ethernet Adapter, Apple Inc., 1, 5.5
Adding more details (preferably step by step instructions) to this answer would be appreciated. – gronostaj – 2014-08-30T09:37:03.917