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we had a user send out a email that needs to be deleted or recalled
I am the admin of our company in office 365 and the email only went to people in our domain
what is the best way to delete it?
Crash893
Posted 2014-07-08T19:56:08.470
Reputation: 1 532
2
The easiest (probably only way) to do a proper recall is from a full Outlook 2010+ client, while logged in as the user.
Then just open the sent email, and them Message tab -> Actions -> Recall message.
More Info: Recall or replace an email message that you sent
There's no way to recall a message via Outlook Web Access at this time (that I'm aware of).
If you have PowerShell access to the Exchange server, you could use PS to search for all messages in a mail database with a specific title, from a specific user, in a specific date range, and delete those.
More Info: Search-Mailbox cmdlet
Ƭᴇcʜιᴇ007
Posted 2014-07-08T19:56:08.470
Reputation: 103 763
0
You can delete an email across all users accounts with PowerShell if you are using Office 365. Refer to this article:
Mike
Posted 2014-07-08T19:56:08.470
Reputation: 1
1
This may theoretically answer the question, but it would be preferable to include the essential parts of the answer here, and provide the link for reference.
– Stephen Rauch – 2017-04-13T20:59:44.053
What client are you using to access Office 365? Outlook? Or the Web client? – Ƭᴇcʜιᴇ007 – 2014-07-08T20:06:40.243
both, the user is not accessible to do the work I wanted to recall it from the admin exchange portal if possible – Crash893 – 2014-07-08T20:08:57.153
the easiest (probably only way) to do it is from Outlook, as the user. then Actions -> recall message. – Ƭᴇcʜιᴇ007 – 2014-07-08T20:10:08.790
that's what we did but it imply that the users i going to be helpful and not outright hostile to your actions. I can't believe there inst away to remove an email force ably as the admin – Crash893 – 2014-07-08T20:13:47.203
@techie007 answer the question with recall instructions an i will mark it as the answer. – Crash893 – 2014-07-08T20:14:18.887