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I'm having trouble setting up Remote Desktop Connection at work to a Windows 7 Pro SP1 machine.
I've enabled RD, checked the services and firewall rules. I've also tried numerous of potential fixes I've found on Stack Exchange/MS TechNet etc, without success. For example deleting the RD certificate on the Windows 7 machine. Still, the connection cannot be established.
I'm trying to connect from a Windows 8.1 Pro machine. Note: it does work the other way around and it does work to other computers in the network.
Any ideas? Thanks in advance.
krobbens
Posted 2014-06-24T08:56:53.020
Reputation: 21
What happens when you try? Are you getting a connection failed error immediately, is it timing out, are you getting an authentication error, or is it something else? – Randy Orrison – 2014-06-24T09:00:23.367
It shows 'Initiating remote connection..' for a while and then it pops up the following: Remote Desktop can’t connect to the remote computer for one of these reasons:
Are you able to telnet to itself using port 3389 (command prompt > telnet localhost 3389)? Then try to telnet from the windows 8.1 (command prompt > telnet windows7ipaddress 3389)? Should give us some more clues as to where the problem is. – CharlesH – 2014-06-24T09:40:28.897
I guess you're on to something, the device cannot telnet to itself: 'Connection failed'. When trying from the W8.1 machine: 'telnet' is not recognized as an internal or external command, operable program or batch file. – krobbens – 2014-06-24T09:43:55.633
Can you ping the windows 7 machine from the windows 8 machine? run cmd > ping "name or IP of your computer" – ThunderToes – 2014-06-24T10:09:44.577
*"name or IP of your windows 7 machine" sorry – ThunderToes – 2014-06-24T10:16:34.987
I can ping the machine using its domain name. – krobbens – 2014-06-24T10:24:24.980
hmm could you try the IP? – ThunderToes – 2014-06-24T10:32:27.583
I can also ping to the IP. – krobbens – 2014-06-24T10:38:49.113
right so DHCP is out of the question, try looking in allow a program through the firewall I know you've checked but I don't know where check that all remote services are checked on the both machines if this works then uncheck them one at a time to see which ones you need running – ThunderToes – 2014-06-24T10:43:04.907
I've enabled Remote Desktop and RemoteFX in the Windows Firewall for all network types. (Why can't I find the RemoteFX application on my W8.1Pro machine?) All the services are running, still unable to connect. Even when Windows Firewall is completely disabled on the W7 machine I still cannot connect to it. – krobbens – 2014-06-24T10:52:28.160
can you ping the server from your windows 7 machine? – ThunderToes – 2014-06-24T12:04:07.520
Yes, I can ping the W8.1Pro machine from the W7 machine. – krobbens – 2014-06-24T12:06:16.947
no your server so you can confirm that it is connected to the network properly – ThunderToes – 2014-06-24T12:22:15.703
Yes, I can also ping to the W7 machine from the domain server. – krobbens – 2014-06-24T12:29:29.617
I can also ping the server from the W7 machine. – krobbens – 2014-06-24T13:50:52.553
When scanning the W7 machine from the W8.1 machine with Nmap I get 'filtered' result for port 3389, yet RD is enabled. So this means 'something' is blocking it I guess. How can I figure out what process is responsible? – krobbens – 2014-06-26T11:57:02.777