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I an outbound call centre as i know the server calls a person and connect the call to the executive.Executive via headphone attached to a system directly talk to the person means there is only one call from server to a person and executive doesn`t require a cellphone. I am working in asterisk and want to make a similar system. I have tried outbound calls in asterisk,and as far as i have done for outbound call server first calls the person and then to the executive and merge it so there are 2 calls and also in this case i cannot talk from server to person directly with headphones like call centre **Is it possible in asterisk?**if so what are the requirements for that apart from asterisk and how to code dialplan with that Thanks in advance