Dell Latitude E6540 keeps restarting after turning it off

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I just got a Dell Latitude E6540, but every time I try to turn it off, it restarts automatically. It is running on a 64b Win 7 OS. Can anyone help me please?

User

Posted 2014-05-23T17:08:58.903

Reputation: 1

Question was closed 2014-06-03T00:03:27.780

How long until it turns back on? What's plugged into it? Is it plugged into a network by any chance? What have you tried already in diagnosing? If you disconnect it from everything, does it still do it? If you boot in safe mode and then shut down, does it still do it? Are you actually shutting down or just hibernating/sleeping? What reports as the last device to wake it (powercfg -lastwake)? – Ƭᴇcʜιᴇ007 – 2014-05-23T17:14:56.563

If you've just got it, send it back! – Dave – 2014-06-02T13:16:17.407

Answers

0

In the power settings, there is a setting that controls the power button. Perhaps it is set for restart instead of off

user76732

Posted 2014-05-23T17:08:58.903

Reputation: 573

Asked: 2014-05-23T17:08:58.903

Viewed: 2 802 times

Active: 2014-05-23T17:14:00.607