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When I print shipping labels on FedEx's website, using the site's purple "Print" button, I have the option to check a box for a receipt too. I always check this box.
When it works properly, the label prints on a Fedex-supplied Zebra label printer. This happens reliably and there's no print dialogue, it happens immediately after clicking the website's print button. I think it uses Java to do this. A second later, the standard Chrome print dialogue comes up so I can send the receipt to a standard office printer.
When it doesn't work (which is about 60% of the time), the label itself prints fine, but the chrome print dialogue never appears for the receipt.
I can work around this but I'd much rather solve it directly. If it works 60% of the time, I don't see why it can't work 100% of the time. Any ideas on what might be the issue?
CreeDorofl
Posted 2014-05-22T15:39:26.427
Reputation: 2 053
did this get resolved? I'm having a similar problem – 1990clb – 2014-07-15T15:04:39.310
@1990clb yes it did, possibly due to people complaining to fedex. I mentioned that chrome specifically was flaking out, they said they'd forward it to their tech team. About two weeks later, it started working, I get a print dialogue 100% of the time. Possibly chrome also updated quietly. – CreeDorofl – 2014-08-10T14:17:54.373
This only happens with Chrome? Have you tried with all extensions disabled? Have you reported the problem to FexEx? – Ramhound – 2014-05-22T15:54:32.030
@Ramhound I did try contacting fedex but the support guy was only interested in giving quick workarounds, but said he'd forward it up the chain. I'm not sure about other browsers, wouldn't surprise me if it's fine in others, but I hate to switch browsers. I'll try disabling extensions to see if one of them is the culprit. Good idea. – CreeDorofl – 2014-05-23T21:35:41.910
Try a different browser while your at it. – Ramhound – 2014-05-23T23:30:11.993