How to install windows 7 on HP Pavilion h8-1234 PC with missing Hp DVD A DH16ACSH SCSI CdRom driver?

Question

I am currently attempting to re-install windows 7 on my HP Pavilion h8-1234 computer and I need help in identifying what drivers am I missing for the windows re-installation process.

I downloaded windows 7 from http://msft.digitalrivercontent.net/win/X17-59465.iso and burned it as an image to a DVD-R using ImgBurn software. The windows installer menu displays the following issue with missing drivers:

Load Driver
A required CD/DVD drive device driver is missing. If you have a driver floppy disk, CD, DVD, or USB flash drive, please insert it now.
Note: If the Windows installation media is in the CD/DVD drive, you can safely remove it for this step.

I identified the DVD drive as a Hp DVD A DH16ACSH SCSI CdRom and downloaded the corresponding driver from http://www.driverscape.com/download/hp-dvd-a--dh16acsh-scsi-cdrom-device unto my usb. I picked the following driver version to download :

Driver Version: 6.1.7600.16385
Release Date: 2006-06-21
File Size: 77.34K
Supported OS: Windows 7 64bit

I plugged the usb into the HP Pavilion h8-1234 during the windows installation process and navigated through the folder browser to select the Hp DVD A DH16ACSH SCSI CdRom driver to be used to run the windows installation prcoess. Below is the folder browse to get to the Hp DVD A DH16ACSH SCSI CdRom driver :

Computer
Removable Disk (C:)
cdrom.inf_amd64_neutral_8363d00ecae4322d

I received the following message from the windows installer :

No new devices could be found. Make sure the driver files are correct and located on the driver installation media.

I navigated the HP website, but could not find the Hp DVD A DH16ACSH SCSI CdRom driver. Does any know where I can download the required Hp DVD A DH16ACSH SCSI CdRom driver? Is it possible to just copy it from the windows operating system instead? Thanks.

Answer 1

Apparently the driver is not the actual problem. Quoting a related Microsoft KB article:

Cause

This issue occurs for one of the following reasons:

• The installation DVD is removed during the setup process.
• A low-quality DVD was used to create the installation DVD.
• The speed at which the installation DVD was burned was too fast.
• The DVD drive cannot read the media.
• The ISO file is corrupted.

Resolution

To resolve this issue, use one of the following methods, as appropriate for your situation:

• Burn the installation DVD at a slower speed.
• Use a better quality DVD to create the installation DVD.
• Update the BIOS firmware for your DVD drive.
• Use the Windows 7 USB/DVD Download tool to create a bootable USB flash drive, and then use the USB flash drive to install Windows.

_{Source: "A required CD/DVD drive device driver is missing" or "A media driver your computer needs is missing" error message when you install Windows}

Before troubleshooting this issue, check whether the ISO file is corrupted. Here are the basic details of the file you downloaded, straight from MSDN:

Windows 7 Ultimate with Service Pack 1 (x64) - DVD (English)

This media refresh includes the installation hotfix described in KB Article 2534111. No other changes have been made to the product.

Release Date: 5/12/2011
Size: 3167 MB
SHA1: 36AE90DEFBAD9D9539E649B193AE573B77A71C83

_{Source: MSDN Subscriber Downloads}

Further reading

• "A required CD/DVD drive device driver is missing" or "A media driver your computer needs is missing" error message when you install Windows
• How to compute the MD5 or SHA-1 cryptographic hash values for a file