Epson SX235W printer not printing to 210 gsm paper/card

0

I'm trying to print to 210 gsm card but the printer isn't taking up the card so the print is failing.

I've tried setting the type of paper that I'm printing to to one of the heavier weights in the list it presents me with:

enter image description here

I've checked what weights of paper the printer is supposed to handle and I've found pages like this one on the Epson site that give the weight of its "Ultra Paper" as 240 gsm so it should be able to handle 210 gsm card.

What else can I try?

ChrisF

Posted 2014-05-10T12:08:18.510

Reputation: 39 650

How old is the printer? When was the last time the pick-up rollers were cleaned and/or replaced? – Ƭᴇcʜιᴇ007 – 2014-05-10T16:06:17.023

@techie007 - printer is only a couple of years old. Never cleaned/replaced the pick-up rollers. – ChrisF – 2014-05-10T16:12:37.797

I'd say try cleaning them with some roller cleaner and see if it helps. – Ƭᴇcʜιᴇ007 – 2014-05-10T16:14:17.757

Answers

0

It turned out that the paper was too thick for the printer.

I think I misinterpreted the web site. While at first glance it looked like the paper was compatible with all their printers, they only list the photo printers as actually compatible.

A slightly thinner/lighter paper printed OK.

ChrisF

Posted 2014-05-10T12:08:18.510

Reputation: 39 650

Asked: 2014-05-10T12:08:18.510

Viewed: 2 854 times

Active: 2014-08-26T19:26:04.537