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Until recently I was using the portable USB hard drive in my win 7 laptop and ubuntu laptop. Suddenly now none of the laptops recognize it.
This is the message I get by running lsusb:
Bus 001 Device 004: ID 1058:1010 Western Digital Technologies, Inc. Elements External HDD
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 005 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 003 Device 003: ID 0b97:7762 O2 Micro, Inc. Oz776 SmartCard Reader
Bus 003 Device 002: ID 0b97:7761 O2 Micro, Inc. Oz776 1.1 Hub
Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 002 Device 002: ID 413c:a005 Dell Computer Corp. Internal 2.0 Hub
Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
fdisk doesn’t show the external hard drive
Disk /dev/sda: 80.0 GB, 80026361856 bytes
255 heads, 63 sectors/track, 9729 cylinders, total 156301488 sectors
Units = sectors of 1 * 512 = 512 bytes
Sector size (logical/physical): 512 bytes / 512 bytes
I/O size (minimum/optimal): 512 bytes / 512 bytes
Disk identifier: 0x0004a743
Device Boot Start End Blocks Id System
/dev/sda1 * 2048 152111103 76054528 83 Linux
/dev/sda2 152113150 156301311 2094081 5 Extended
/dev/sda5 152113152 156301311 2094080 82 Linux swap / Solaris
When I run testdisk:
TestDisk 6.14, Data Recovery Utility, July 2013
Christophe GRENIER <grenier@cgsecurity.org>
http://www.cgsecurity.org
TestDisk is free software, and
comes with ABSOLUTELY NO WARRANTY.
Select a media (use Arrow keys, then press Enter):
>Disk /dev/sda - 80 GB / 74 GiB - ST980825AS
Disk /dev/sdb - 2199 GB / 2048 GiB
testdisk-> Intel->analyse I get partition error
Disk /dev/sdb - 2199 GB / 2048 GiB - CHS 2097152 64 32
Current partition structure:
Partition Start End Size in sectors
Partition: Read error
Here is the output of dmesg
[11948.549171] Add. Sense: Invalid command operation code
[11948.549177] sd 2:0:0:0: [sdb] CDB:
[11948.549181] Read(16): 88 00 00 00 00 00 00 00 00 00 00 00 00 08 00 00
[11948.550489] sd 2:0:0:0: [sdb] Invalid command failure
[11948.550495] sd 2:0:0:0: [sdb]
[11948.550499] Result: hostbyte=DID_OK driverbyte=DRIVER_SENSE
[11948.550505] sd 2:0:0:0: [sdb]
[11948.550508] Sense Key : Illegal Request [current]
[11948.550514] Info fld=0x0
[11948.550519] sd 2:0:0:0: [sdb]
[11948.550525] Add. Sense: Invalid command operation code
[11948.550531] sd 2:0:0:0: [sdb] CDB:
[11948.550534] Read(16): 88 00 00 00 00 00 00 00 00 00 00 00 00 08 00 00
[11948.551870] sd 2:0:0:0: [sdb] Invalid command failure
[11948.551876] sd 2:0:0:0: [sdb]
[11948.551880] Result: hostbyte=DID_OK driverbyte=DRIVER_SENSE
[11948.551885] sd 2:0:0:0: [sdb]
[11948.551888] Sense Key : Illegal Request [current]
[11948.551895] Info fld=0x0
[11948.551900] sd 2:0:0:0: [sdb]
[11948.551905] Add. Sense: Invalid command operation code
[11948.551911] sd 2:0:0:0: [sdb] CDB:
[11948.551914] Read(16): 88 00 00 00 00 00 00 00 00 00 00 00 00 08 00 00
If possible I want to retrieve at least some data from this hard drive. If that’s not possible I would like to format it and use it.
user318772
Posted 2014-05-01T00:08:16.300
Reputation: 31
Have you tried pulling the external hard drive out and plugging it in directly to another machine ? Those errors in the dmesg output indicates a hardware failure of some sort, so it would be best to isolate the piece of hardware that is failing. – Lawrence – 2014-05-01T01:44:25.090
I tried it but still i am getting same error ( i took the HD and put it in another HD enclousure). – user318772 – 2014-05-01T22:07:19.653
Not in another HDD enclosure, but plug it straight in. You could also check the hard drives SMART flags, see if it flags anything as failed in there. – Lawrence – 2014-05-02T01:26:10.593
I only have a laptop. Since it doesn't have OS on it, if i directly put the HD in laptop the system will not run right?? – user318772 – 2014-05-03T00:04:56.757
1You could boot up with a Live USB or Live CD. It's a pretty safe bet that the drive is toast though if you've tried 2 enclosures – Lawrence – 2014-05-03T13:09:39.687