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I have a Dell XPS L502x laptop with Windows 8.1, and I am trying to turn Bluetooth on. I tried going to this setting: Change PC settings → PC and devices → Bluetooth → Manage Bluetooth devices, but I cannot turn Bluetooth on. The option is ghosted (grayed out and can't be changed).
It worked before in Windows 8.1.
I have the latest driver for Bluetooth, and all services related are running.
Yes. It worked before and I've tried what you said but no problems were found by troubleshooter except this: "hardware changes may not have been detected".And I don't know what it means exactly. – Jack – 2014-04-27T15:07:40.853
@Jack When did it work? Before or after upgrading to windows 8.1? If it was working before, then go to Dell's website and download an up-to-date driver for Windows 8.1 – ᔕᖺᘎᕊ – 2014-04-27T15:10:42.833
I have the latest driver and It worked when I had win 8.1! I have just reinstalled my win 8.1 ... – Jack – 2014-04-27T15:12:15.710
@Jack, sorry, all I can think of is system restore, or restart computer, or reset computer to factory settings. but before you do anything drastic, please make sure you've done everything in this link from microsoft's website
– ᔕᖺᘎᕊ – 2014-04-27T15:26:42.277Thank you but I won't reinstall again. I may just plug in my cellphone with wire! Thanks for your help. I'll check the link – Jack – 2014-04-27T15:30:58.607