Why does Outlook 2013 say I have 3 Reminders?

3

Near the bottom, lefthand corner of Outlook, it says that I have 3 Reminders, like this:

enter image description here

However, I don't have any outstanding reminders. In fact, when I click on the "Reminders: 3" display, it opens my Reminders window, and that window is free of any reminders, like this picture below. Any idea why Outlook 2013 behaves this way?

enter image description here

WEFX

Posted 2014-03-31T17:18:44.580

Reputation: 899

Seems like a bug in Outlook; you should probably seek chat support from Microsoft Support or ask on Microsoft Answers. – gparyani – 2014-03-31T18:09:55.350

What kind of mail account(s) are setup in Outlook? – Ƭᴇcʜιᴇ007 – 2014-04-07T18:03:42.390

This is a Microsoft Exchange account. – WEFX – 2014-04-08T14:25:56.963

Answers

4

Try this, close outlook and do the following:

  • Press Windows Key + R (Or go to the start search area)
  • Type this in: outlook.exe /cleanreminders
  • Press Enter

Hope this resolves your issue.

WurdNerd

Posted 2014-03-31T17:18:44.580

Reputation: 164

There is no fix for this. I just run this command any time I think about it, and it temporarily fixes the problem for a few days. – WEFX – 2014-06-30T20:46:49.437

I actually had this happen the other day, and I simply exited Outlook and restarted it (without the /cleanreminders param) and it went away. – Dan Henderson – 2016-01-28T20:19:45.923

That helps, but it's a temporary Band-Aid. The problem resurfaces later that day, or by morning the next day. – WEFX – 2014-04-04T17:15:16.080

2

Could you clarify what server you are using? Is it exchange?

Sounds like something is corrupt inside in one of your message stores.

http://www.slipstick.com/outlook/calendar/delete-reminders-that-keep-returning/

You could try MFCMAPI to look inside and see what is going on:

http://www.slipstick.com/outlook/calendar/delete-reminders-that-keep-returning/#mfcmapi

You might be able to use that tool to trace it back to events that are causing the problem, and then delete those events.

David

Posted 2014-03-31T17:18:44.580

Reputation: 2 222

Yes, it's an Exchange account. The MFCAPI app shows me all of my ongoing reminders, but I still don't know how to track down the culprit; I don't want to just delete all of my ongoing meetings. If I wanted to do that, I would just delete them in Outlook. – WEFX – 2014-04-09T13:18:39.963

(Bounty awarded for effort) – WEFX – 2014-04-09T17:21:06.177

Maybe on a one-by-one basis start recreating the meetings. – David – 2014-04-10T00:30:57.123

Could try Scanpst http://www.msoutlook.info/question/77 ... maybe your OST file is corrupt? Have you checked your tasklist?

– David – 2014-04-10T00:33:46.217