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I have two Exchange accounts in Outlook 2010, each hosted on a different server. One of them has a server side rule that forwards incoming emails to the other Exchange account.
However every time I start Outlook, it appears to check this rule and modify it. It notices that the email address that emails are forwarded to is for a local Exchange user, and so it changes it from an SMTP address to an Exchange format address
Eg; the original rule forwards it to an SMTP address such as:
example@example.com
When Outlook starts up, it changes it to an address like:
IMCFACX-_o=First+20Organization_ou=Exchange+20Administrative+20Group+20+28FYA8BOHF23SPDLT+29_cn=Recipients_cn=example@differentdomain.com
The rule then doesn't work, because this address is not valid for the server that is running the rule.
How I can prevent Outlook from modifying this rule when I open it? Or is there an alternative solution to forwarding the emails?
What I have already considered:
- Forwarding the email to an email address that is not set up in Outlook. This address would then forward it onto the other address. However, this would mean each email is handled by three servers, and cause undesirable delay.
- Separating the email accounts into different profiles. Perhaps Outlook wouldn't modify the rule if the other email account was not set up in the profile which has the rule. However, this would be impractical - I want to be able to quickly access the emails in either account. Also overlay the calendars.
Thanks for that @Ken. I was just considering that a little while ago, but I really want them open simultaneously for quick access. Also, I sometimes overlay the calendars. – Garrulinae – 2014-04-29T02:46:02.470
How about to export the rules for each server, and write a VBA to import or restore them? I am not sure if it is possible as I am not experienced with Outlook VBA – Kenneth L – 2014-04-29T03:40:58.057
That was an excellent idea, and it gave me some hope. But I just wrote some VBA code to create the rule, and unfortunately, Outlook still modifies the newly created rule when it is saved :( – Garrulinae – 2014-04-29T04:05:35.697
@Garrulinae After further research, I am thinking of another way. Since Exchange prefers X500 address and your example@example.com is therefore automatically linked to the X500 address. Can you try to create a local contact with email example@example.com at Outlook, and then at Outlook rule settings, instead of forwarding to example@example.com, forward to that local contact. – Kenneth L – 2014-04-30T04:49:40.953
Ken, thanks for the suggestion, and sorry for the delay in my response. Unfortunately I don't have administrative control over the server doing the forwarding, so I can't create a local contact. Any further ideas are welcome! – Garrulinae – 2014-05-13T04:10:38.347
I have added a related question here.
– Garrulinae – 2014-05-13T06:53:59.360