How can I get my Huawei E220 modem to work on this network?

2

I recently purchased a Huawei E220 modem, which was branded by PhoneCompanyA, and I wish to use it on PhoneCompanyB's network using a SIM card from PhoneCompanyB. PhoneCompanyB's 3G network uses the 850MHz and 2100MHz bands, both of which this modem supports.

However when I try to use the modem, it will not connect to the network. When I try to do it manually with AT+COPS=1,2,53000 I get CME Error 30: No network service which is odd because when I put the SIM card in my cell phone I get plenty of service.

Is there any way I can get this modem to work with this SIM card?

DanielGibbs

Posted 2014-02-21T13:00:16.683

Reputation: 447

1Has the the modem been 'rooted' or 'upgraded' with a custom firmware? Just because it's got a name on the box doesn't mean it's in the state at which it was manufactured! – Dave – 2014-02-21T13:02:36.043

I've upgraded the firmware to the latest available: 11.313.02.00.01 and still have the same problem. – DanielGibbs – 2014-02-22T01:22:30.990

Answers

1

From what I understand, your command tries to connect specifically to a network with ID 53000. Instead, try the following:

at+cops=0

According to various docs, this will allow the device to automatically select an appropriate network.

Daniel B

Posted 2014-02-21T13:00:16.683

Reputation: 40 502

I've tried that. After performing this command, it connects to PhoneCompanyA's network, despite having PhoneCompanyB's SIM card. The network ID of PhoneCompnyB is 53000, hence why I used that value. – DanielGibbs – 2014-02-21T23:42:37.490

If it successfully connects to a network, it's allowed to use it. I don't see how that could be wrong. If you want further help, please name the two network operators in your question, thanks. – Daniel B – 2014-02-22T12:55:56.527

Yes, it connects to the network that I don't want to use: Vodafone New Zealand. I would like to use the Telecom New Zealand network. – DanielGibbs – 2014-02-22T20:20:32.143

According to this list, Telecom NZ has three different network codes. You might want to verify the correct SIM card is inserted.

– Daniel B – 2014-02-22T22:09:09.437

Yep, I've tried all three of them, and neither of them work. The SIM card is definitely a Telecom NZ SIM card and works fine in my mobile phone. – DanielGibbs – 2014-02-23T05:42:19.760

I see. Well, I'm out of ideas, sorry. The last thing that comes to mind is SIM Lock, but that doesn't explain why a Telecom NZ card would allow you to connect to Vodafone NZ. – Daniel B – 2014-02-23T13:46:03.433