ERR_NAME_NOT_RESOLVED in Chrome on a single site

14

Our internet connection at the office went down for a bit yesterday, and now Chrome can't find youtube.com. I get the ERR_NAME_NOT_RESOLVED error, even though the site loads perfectly fine in other browsers, and I can access other Google sites. I've tried clearing cookies, dumping cache, releasing and renewing ipconfig, everything I can think of, to no avail. What other options are there to try. I'm running Windows 8.1.

David

Posted 2014-02-05T19:02:09.463

Reputation: 291

Have you tried turning off DNS prefetching off? – Ramhound – 2014-02-05T19:26:35.970

2You said you released/renewed IP address, but have you flushed your DNS cache? ipconfig /flushdns and then ipconfig /registerdns Make sure Chrome is closed before performing the two commands. Let us know what happens. – JSanchez – 2014-02-05T19:27:38.733

@JSanchez - While I agree they should use those commands. It might be worth pointing out that IE and/or Firefox both work for the user. I wonder if the user has even tried simply restarting the computer. So its unlikely a system level DNS problem. – Ramhound – 2014-02-05T19:34:46.543

Answers

9

A less extreme way to clear the DNS cache (a potential source of this issue) is to go the chrome://net-internals/#dns page in Chrome and then click the "Clear host cache" button. This will clear the cache in Chrome and hopefully fix your issue.

Bdoserror

Posted 2014-02-05T19:02:09.463

Reputation: 223

4Note that if you click that link in Chrome, the colon is edited out automatically. Add the colon manually, or copy/paste the link into the search bar. – Zaaier – 2015-06-10T22:22:48.200

I have to do this several times a day. I wish there was some way to permanently fix this. – Daniel Watrous – 2016-04-30T18:15:07.557