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I'm trying to upgrade a new Dell laptop with Windows 8 to Windows 8.1. Using the default user logon created at initial boot, trying to upgrade to 8.1 via the Windows Store, I get the following error:
"You need to use an account with Administrator privileges to install Windows 8.1, try logging in with the user account of an administrator of this PC and trying the update again."
Putting aside the grammatical error of Windows Store, I can't tell why it is not recognizing admin privileges.
Doing a
"net localgroup Administrators"
lists the username in the group.
Creating an additional user with admin privileges to perform the install seemed to work but I don't understand why the original account didn't.
Technically there is nothing grammatically incorrect about the message. By default the User account you created wasn't part of the Administrator group. Its simple enough to change that of course. – Ramhound – 2014-01-03T18:50:00.010
"trying the update again" should be "try the update again". The original user is in the Admin group but Windows Store doesn't recognize it. – Danny D'Amours – 2014-01-03T18:55:04.180
Both versions of the statement are correct. By default the intial user shouldn't have been in the Administrator group. Did you change the user's group yourself? – Ramhound – 2014-01-03T18:58:12.067
No the initial user had admin privileges automatically. Perhaps Dell's customized config did it but in a way that Windows Store doesn't recognize properly? How do you get Admin access if the first (and only) user account doesn't have access, boot into Safe Mode? Does Windows Store check for Admin membership differently than the basic OS? – Danny D'Amours – 2014-01-03T19:04:57.370
The built-in
Administrator
user account is normally enabled by default. – Ramhound – 2014-01-03T19:17:05.870What groups is your user account belongs to? – Vladimir Oselsky – 2014-01-03T19:43:33.913
@Ramhound the built-in Administrator user account is normally
disabled
by default. To enable it, Inet user administrator active:yes
– Knuckle-Dragger – 2014-01-03T23:56:02.473