Laptop Thermal Sensor Reading Excessively High Temperatures

1

My laptop has done a thermal shutdown several times tonight due to high temperature readings. The computer however is not running at a temperature any higher than it normally does. I think the temperature sensor is malfunctioning and reading the temperature incorrectly. It is reading upwards of 250 degrees Fahrenheit but it is only warm to the touch. There is no way it is running this hot. Is there anyway to either get the sensor to read correctly or at least stop the emergency thermal shutdowns? Thanks in advance.

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Adam P

Posted 2013-12-23T04:28:25.977

Reputation: 113

Is this a Samsung, by any chance? – Bandrami – 2013-12-23T04:34:44.383

No, it's an HP laptop. – Adam P – 2013-12-23T04:37:34.667

Just curious (my Samsung always did that). Under Windows 7, at least, you can do Power Options -> Plan Settings -> Advanced Power Settings -> System Cooling Policy and set it to I think "passive" or "inactive" or something like that, which should suppress thermal shutdowns. Use at your own risk, obviously... – Bandrami – 2013-12-23T04:45:39.550

Alright, thanks. I will try this and report back later. – Adam P – 2013-12-23T04:48:01.593

yep, definitely looks like you are getting a bad reading from your ACPI sensors. can you confirm with CPUZ or speedfan? – Frank Thomas – 2013-12-23T12:57:51.283

It may actually be that hot, if the cpu fan is not spinning. The CPU die is quite small, and the sensor is internal. – Richie Frame – 2013-12-24T08:05:24.547

No answers