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I cannot select my 'View Previous Conversation' option when I right+click a contact. I have enabled the option to 'Select my instant message conversations in the Outlook Conversation History folder' in Tools->Personal. Does anyone have any idea how to solve this issue?
Note that this was working previously for the past year. When I logged into my machine earlier, I've noticed that the option of seeing other previous conversations have been disabled.
Looking at my Conversation History folder in Outlook, I do see that I have a lot of conversations saved, however, none of these are from today. I just had a conversation with a co-worker, and Communicator displayed a message saying that this conversation has been saved. Looking into the Conversation History folder, I cannot find this saved conversation. Perhaps Communicator cannot save the conversation in Outlook for some reason?
icu222much
Posted 2013-12-11T18:52:19.497
Reputation: 597
If this was the answer to your question, please accept it as the answer. – Ryan Gates – 2014-10-07T13:12:21.763