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I installed Windows 7 on a computer in a workgroup a few weeks ago. Yesterday while logging, the user (administrator account) was prompted to change its password Your password has expired and must be changed
.
It is not possible to change the password, the error is Access is denied
.
There is a second administrator account on the computer, but it is hidden on the welcome screen. Normally, by clicking Ctrl-Alt-Del
it should be possible to log in using that account, but for some reason, Ctrl-Alt-Del
does not have any effect.
I could boot the PC on a CD and reset the password that way, but the computer is situated in a secondary office a two hours drive away.
Is there something else I could do ?
1A remote solution to this problem is unlikely unless you have access to a secondary
Administrator
account. – Ramhound – 2013-12-02T15:16:22.6401
Agree with Ramhound. Check this out.
– VL-80 – 2013-12-02T15:17:53.977