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I'm using teamviewer from time to time to connect my portable computer with my desktop computer when I need to check on something (personal use).
One of the main things I've been noticing is that it is quite slow transfering the screen updates that keep happening. This happens more frequently when I'm moving full windows or when I open a window or when watching a small movie clip.
I've tested the lowest maximum p2p speed I ever got in the last week between both and it is the desktop's upload speed of 6MB/s with the ping of 40ms (usually ~15 ms).
With this I was expecting to have very sharp image and fast transfer speeds which is not what is happening.
Just to clarify, both computer's individual core's CPU is not reaching its peak (25%) while teamviewer is active, so the encryption and decryption is not the cause.
Why my connection between both computers so slow?
brunoais
Posted 2013-11-15T12:57:07.640
Reputation: 165
Well I thought Team Viewer was intended for remote support and not for multimedia streaming... – LatinSuD – 2014-08-21T10:33:17.707
It has the meeting mode :). Anyway, meanwhile I forgot about this question. I solved it in a workaround that is outside the scope of this question. Thanks for the interest. – brunoais – 2014-08-21T10:42:39.193
Disable Hardware Acceleration on video card settings. – vembutech – 2015-04-08T13:27:16.157
It's been a while since I used TeamViewer, but, did you change the quality etc in the teamviewer options? Or is this the same as changing the speed? – Dave – 2013-11-15T13:11:44.337
That changes the speed, for sure but I'm still puzzled how come 6MB of bandwidth is not enough to stream a video (teamviewer even compresses and optimizes, so the stream speed is in the worse case scenario!) – brunoais – 2013-11-15T13:30:54.417
What I'm saying is that it becomes barely acceptable when I reduce the quality to the full minimum. If I do a simple video test, it is still unable to keep up (as an example). – brunoais – 2013-11-15T14:21:23.813
Thank you, that is very clear. Please update the video and graphic AND chipset drivers on both machines. – Dave – 2013-11-15T14:32:13.660
The display drivers were already up-to-date, so I updated only the chipset. I'll test for a while and I'll give feedback after testing. – brunoais – 2013-11-15T14:49:18.207
Please ensure this is the case for both machines. – Dave – 2013-11-15T14:55:56.917
Yep, I ensured. They are updated now on both machines and I see no changes – brunoais – 2013-11-15T15:53:44.713
I'm afraid, this is going to be slow. Do you experience this issue with every computer you check to and from? What if you remote in the other way? – Dave – 2013-11-16T08:57:29.773
let us continue this discussion in chat
– brunoais – 2013-11-16T10:48:08.027@DaveRook is not responding me. Anyone else is able to help me? – brunoais – 2013-11-26T10:33:52.250