updating from windows 8 to windows 8.1 give me error 0x101 0x2000c and driver irql not less or equal on clean install

Question

i'm trying to update my hp dv6-6156sl running win 8 to win 8.1. When i try to update the os with all kept when it configures devices (around 55%) i get a bsod with driver irql not less or equal error and windows revert back to my previous windows 8 showing at the end 0x101 0x2000c error. So i tried a clean install to see if i could fix it but i still get the same driver irql not less or equal error (on ntoskrnl.exe)

I tried to edit bios settings to see if there's something to disable but like almost all hp laptops it is locked so i can only enable virtualization, select boot order and change gpu between fixed or dinamic (none of these worked)

i found the dmp file with the error of the update:

https://dl.dropboxusercontent.com/u/2219086/setupmem.dmp

How can i fix this?

Answer 1

the dump shows that your Wifi driver (netr28x.sys) causes the issue:

*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

IRQL_NOT_LESS_OR_EQUAL (a)
An attempt was made to access a pageable (or completely invalid) address at an
interrupt request level (IRQL) that is too high.  This is usually
caused by drivers using improper addresses.
If a kernel debugger is available get the stack backtrace.
Arguments:
Arg1: 0000000000000000, memory referenced
Arg2: 0000000000000002, IRQL
Arg3: 0000000000000001, bitfield :
    bit 0 : value 0 = read operation, 1 = write operation
    bit 3 : value 0 = not an execute operation, 1 = execute operation (only on chips which support this level of status)
Arg4: fffff8012a756316, address which referenced memory

Debugging Details:

DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT

PROCESS_NAME:  System

ANALYSIS_VERSION: 6.3.9600.16384 (debuggers(dbg).130821-1623) amd64fre


LOCK_ADDRESS:  fffff8012a93f360 -- (!locks fffff8012a93f360)

Resource @ nt!PiEngineLock (0xfffff8012a93f360)    Available

WARNING: SystemResourcesList->Flink chain invalid. Resource may be corrupted, or already deleted.


WARNING: SystemResourcesList->Blink chain invalid. Resource may be corrupted, or already deleted.

1 total locks

PNP_TRIAGE: 
    Lock address  : 0xfffff8012a93f360
    Thread Count  : 0
    Thread address: 0x0000000000000000
    Thread wait   : 0x0


STACK_TEXT:  
nt!KeBugCheckEx
nt!KiBugCheckDispatch
nt!KiPageFault
nt!KeReleaseSpinLock
netr28x!PostBBPInitialization
netr28x!RTMPInitialize
ndis!ndisMInvokeInitialize
ndis!ndisMInitializeAdapter
ndis!ndisInitializeAdapter
ndis!ndisPnPStartDevice
ndis!ndisStartDeviceSynchronous
ndis!ndisPnPIrpStartDevice
ndis!ndisPnPDispatch
Wdf01000!FxPkgFdo::PnpSendStartDeviceDownTheStackOverload
Wdf01000!FxPkgPnp::PnpEventInitStarting
Wdf01000!FxPkgPnp::PnpEnterNewState
Wdf01000!FxPkgPnp::PnpProcessEventInner
Wdf01000!FxPkgPnp::PnpProcessEvent
Wdf01000!FxPkgPnp::_PnpStartDevice
Wdf01000!FxPkgPnp::Dispatch
Wdf01000!FxDevice::DispatchWithLock
nt!PnpAsynchronousCall
nt!PnpStartDevice
nt!PnpStartDeviceNode
nt!PipProcessStartPhase1
nt!PipProcessDevNodeTree
nt!PiRestartDevice
nt!PnpDeviceActionWorker
nt!ExpWorkerThread
nt!PspSystemThreadStartup
nt!KiStartSystemThread


IMAGE_NAME:  netr28x.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  51de7a8d

BUCKET_ID_FUNC_OFFSET:  341ce

FAILURE_BUCKET_ID:  AV_netr28x!PostBBPInitialization

BUCKET_ID:  AV_netr28x!PostBBPInitialization

    Image path: \SystemRoot\system32\DRIVERS\netr28x.sys
    Image name: netr28x.sys
    Timestamp:        Thu Jul 11 11:27:41 2013 

disable the wifi device during install or integrate the latest driver into the DVD.